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The system encountered errors during transport error

upsforum
I have a vps with remote backup, the backup file is about 70 GByte but every day I get this error from cpanel backup service The system encountered errors during transport of the backup files. Transport Backup Label Message Backup All sphgroup Unable to send "/vpssphgroup/2018-06-15/accounts/sphgroup.tar.gz" to destination "Backup All" Below is a preview of the attached log file. Preview of transport errors log: Unable to send "/vpssphgroup/2018-06-15/accounts/sphgroup.tar.gz" to destination "Backup All" This notice is the result of a request from "cpbackup". The system generated this notice on Friday, June 15, 2018 at 4:24:16 AM UTC. "Backup Transport Error" notifications are currently configured to have an importance of "High". You can change the importance or disable this type of notification in WHM"s Contact Manager at:

Comments

3 comments

Date Votes
  • cPanelLauren
    Hi @upsforum Can you show the log file output from this? The transport logs can be found at /usr/local/cpanel/logs/cpbackup_transporter.log
    Thanks!
    0
  • upsforum
    [2018-06-22 01:04:42 +0200] info [cpbackup_transporter] Initializing log file [2018-06-22 01:04:42 +0200] info [cpbackup_transporter] cpbackup_transporter - parent starting [2018-06-22 01:04:42 +0200] info [cpbackup_transporter] cpbackup_transporter - child starting [2018-06-22 01:04:42 +0200] info [cpbackup_transporter] cPanel Backup Transporter Queue Daemon started. [2018-06-22 01:04:42 +0200] info [cpbackup_transporter] cpbackup_transporter - started [2018-06-22 01:04:42 +0200] info [cpbackup_transporter] cpbackup_transporter - Checking queue for tasks [2018-06-22 01:04:42 +0200] info [cpbackup_transporter] cpbackup_transporter - Processing next task [2018-06-22 01:04:42 +0200] info [cpbackup_transporter] Instantiating Object [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Net::FTP >>> Net::FTP(3.10) [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Net::FTP >>> Exporter(5.72) [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Net::FTP >>> Net::Cmd(3.10) [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Net::FTP >>> IO::Socket::SSL(2.049) [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Net::FTP >>> IO::Socket::INET6(2.72) [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Net::FTP >>> IO::Socket(1.38) [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Net::FTP >>> IO::Handle(1.36) [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<< 220 ::ffff:255.136.95.260 FTP server ready [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) >>> USER XXXXX [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<< 331 Password required for XXXXX [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) >>> PASS .... [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<< 230 User XXXXX logged in [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) >>> TYPE I [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<< 200 Type set to I [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Starting a "copy" operation on the "backupall" destination ID "5gr3wrwFgyfvOrkhWrs3CDml". [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Base path for destination is /backupssd4 [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Validating destination path /backupssd4/2018-06-22/accounts/ [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) >>> PORT 173,212,193,21,143,129 [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<< 200 PORT command successful [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) >>> LIST /backupssd4/2018-06-22/accounts/ [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<< 150 Opening BINARY mode data connection for file list [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<< 450 /backupssd4/2018-06-22/accounts/: No such file or directory [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Making Path /backupssd4/2018-06-22/accounts/ [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) >>> MKD /backupssd4/2018-06-22/accounts/ [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<< 550 /backupssd4/2018-06-22/accounts/: No such file or directory [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) >>> MKD /backupssd4 [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<< 550 /backupssd4: File exists [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) >>> MKD /backupssd4/2018-06-22 [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<< 257 "/backupssd4/2018-06-22" - Directory successfully created [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) >>> MKD /backupssd4/2018-06-22/accounts [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<< 257 "/backupssd4/2018-06-22/accounts" - Directory successfully created [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) >>> MKD /backupssd4/2018-06-22/accounts/ [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<< 257 "/backupssd4/2018-06-22/accounts" - Directory successfully created [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Path creation successful [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Uploading account backup /backupssd4/2018-06-22/accounts/spazionicomomto.tar.gz to /backupssd4/2018-06-22/accounts/spazionicomomto.tar.gz (from 2018-06-22/accounts/spazionicomomto.tar.gz) [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Attempting to upload /backupssd4/2018-06-22/accounts/spazionicomomto.tar.gz to /backupssd4/2018-06-22/accounts/spazionicomomto.tar.gz for destination: backupall [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Upload attempt #1 starting for /backupssd4/2018-06-22/accounts/spazionicomomto.tar.gz to /backupssd4/2018-06-22/accounts/spazionicomomto.tar.gz for destination: backupall [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) >>> PORT 173,212,193,21,198,155 [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<< 200 PORT command successful [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) >>> FEAT [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<< 211-Features: [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<< SITE UTIME [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<< MDTM [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<< SITE RMDIR [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<< SSCN [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<< TVFS [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<< SITE COPY [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<< MFMT [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<< LANG en-US.UTF-8*;en-US [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<< SIZE [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<< PROT [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<< CCC [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<< SITE MKDIR [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<< PBSZ [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<< AUTH TLS [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<< MFF modify;UNIX.group;UNIX.mode; [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<< REST STREAM [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<< MLST modify*;perm*;size*;type*;unique*;UNIX.group*;UNIX.mode*;UNIX.owner*; [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<< UTF8 [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<< EPRT [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<< SITE SYMLINK [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<< EPSV [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<< 211 End [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) >>> HELP ALLO [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<< 214 Syntax: ALLO is not implemented (ignored) [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) >>> ALLO 297803239 [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<< 202 No storage allocation necessary [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) >>> STOR /backupssd4/2018-06-22/accounts/spazionicomomto.tar.gz [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<< 150 Opening BINARY mode data connection for /backupssd4/2018-06-22/accounts/spazionicomomto.tar.gz [2018-06-22 01:07:35 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<< 226 Transfer complete [2018-06-22 01:07:35 +0200] info [cpbackup_transporter] put( /backupssd4/2018-06-22/accounts/spazionicomomto.tar.gz, /backupssd4/2018-06-22/accounts/spazionicomomto.tar.gz ) [2018-06-22 01:07:35 +0200] info [cpbackup_transporter] Successful transfer of /backupssd4/2018-06-22/accounts/spazionicomomto.tar.gz to /backupssd4/2018-06-22/accounts/spazionicomomto.tar.gz for destination backupall [2018-06-22 01:07:35 +0200] info [cpbackup_transporter] cpbackup_transporter - Checking queue for tasks [2018-06-22 01:07:35 +0200] info [cpbackup_transporter] cpbackup_transporter - Waiting up to 299s for new tasks [2018-06-22 01:07:36 +0200] info [cpbackup_transporter] cpbackup_transporter - Checking queue for tasks [2018-06-22 01:07:36 +0200] info [cpbackup_transporter] cpbackup_transporter - Waiting up to 298s for new tasks [2018-06-22 01:07:37 +0200] info [cpbackup_transporter] cpbackup_transporter - Checking queue for tasks [2018-06-22 01:07:37 +0200] info [cpbackup_transporter] cpbackup_transporter - Waiting up to 297s for new tasks [2018-06-22 01:07:38 +0200] info [cpbackup_transporter] cpbackup_transporter - Checking queue for tasks [2018-06-22 01:07:38 +0200] info [cpbackup_transporter] cpbackup_transporter - Waiting up to 296s for new tasks [2018-06-22 01:07:39 +0200] info [cpbackup_transporter] cpbackup_transporter - Checking queue for tasks [2018-06-22 01:07:39 +0200] info [cpbackup_transporter] cpbackup_transporter - Waiting up to 295s for new tasks [2018-06-22 01:07:40 +0200] info [cpbackup_transporter] cpbackup_transporter - Checking queue for tasks [2018-06-22 01:07:40 +0200] info [cpbackup_transporter] cpbackup_transporter - Waiting up to 294s for new tasks [2018-06-22 01:07:41 +0200] info [cpbackup_transporter] cpbackup_transporter - Checking queue for tasks [2018-06-22 01:07:41 +0200] info [cpbackup_transporter] cpbackup_transporter - Waiting up to 293s for new tasks [2018-06-22 01:07:42 +0200] info [cpbackup_transporter] cpbackup_transporter - Checking queue for tasks [2018-06-22 01:07:42 +0200] info [cpbackup_transporter] cpbackup_transporter - Waiting up to 292s for new tasks [2018-06-22 01:07:43 +0200] info [cpbackup_transporter] cpbackup_transporter - Checking queue for tasks [2018-06-22 01:07:43 +0200] info [cpbackup_transporter] cpbackup_transporter - Waiting up to 291s for new tasks [2018-06-22 01:07:44 +0200] info [cpbackup_transporter] cpbackup_transporter - Checking queue for tasks [2018-06-22 01:07:44 +0200] info [cpbackup_transporter] cpbackup_transporter - Waiting up to 290s for new tasks [2018-06-22 01:07:45 +0200] info [cpbackup_transporter] cpbackup_transporter - snipped
    in cpbackup_transporter log missing any accounts backupall xxxxxxxxxxxx Unable to send "/backupssd4/2018-06-22/accounts/xxxxxxxxxxxx.tar.gz" to destination "backupall" backupall xxxxxxxxxxxx Unable to send "/backupssd4/2018-06-22/accounts/xxxxxxxxxxxx.tar.gz" to destination "backupall" backupall xxxxxxxxxxxx Unable to send "/backupssd4/2018-06-22/accounts/xxxxxxxxxxxx.tar.gz" to destination "backupall" backupall xxxxxxxxxxxx Unable to send "/backupssd4/2018-06-22/accounts/xxxxxxxxxxxx.tar.gz" to destination "backupall" backupall root Unable to send "/backupssd4/2018-06-22/accounts/.master.meta" to destination "backupall" backupall xxxxxxxxxxxx Unable to send "/backupssd4/2018-06-22/accounts/xxxxxxxxxxxx.tar.gz" to destination "backupall" backupall xxxxxxxxxxxx Unable to send "/backupssd4/2018-06-22/accounts/xxxxxxxxxxxx.tar.gz" to destination "backupall" backupall xxxxxxxxxxxx Unable to send "/backupssd4/2018-06-22/accounts/xxxxxxxxxxxx.tar.gz" to destination "backupall"
    0
  • cPanelLauren
    Hi @upsforum Is there a point in the transport logs where it indicates an error? Based on what you're providing in the 3-minute log section this just shows that the transport started.
    0

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