DNS cName record

syriaweb

• June 19, 2018 09:39

Hello, I entered a new area, but still not be reachable for over three days, so I expect something has not gone well. Here is the DNS setting in WHM in Edit zone: (Domain) average (Value) dbjkdgn *****.domain.tld Do I need to do anything else after inserting the new DNS record? Thank you

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  Jcats

  • June 19, 2018 14:53

  Go here: Global DNS Propagation Checker - What's My DNS? Are the many different locations seeing the CNAME record? If not, are you sure 'domain.tld' is using the correct nameservers? The domain might be using external nameservers like its registrar in which you would have to update the host records there and not cPanel.

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  cPanelLauren

  • June 19, 2018 18:58

  Hi @syriaweb My advice here would be the same as @Jcats if you'll need to make DNS modifications where DNS is hosted for the domain and if it's not updating after you've changed it it's sounding like you're modifying it somewhere other than where DNS is hosted. Thanks!

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