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cPanel DNSOnly license not updating

Comments

5 comments

  • cPanelMichael
    Hello @Byulent, It's possible this relates to an issue with our licensing servers where DNSOnly licenses can in some cases appear inactive (and are thus deactivated). I'm taking a closer look now. I'll update you with more information shortly. Thank you.
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  • Byulent
    Hello @Michael, Thank you for quick response! I just wonder did I need already to have cPanel & WHM license to assume DNSOnly license for another IP.
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  • cPanelMichael
    Hello @Byulent, I've reopened ticket number 9747905 on your behalf. We'll investigate to verify if it relates to the DNSOnly license issue noted in my last response and send a response to the ticket with more information as soon as possible. Additionally, we'll check the DNSOnly license requirements and confirm if anything has changed that lead to the deactivation of the license. Thank you.
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  • Byulent
    Thank you! The issue is fixed. DNS Only license has been reactivated.
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  • cPanelMichael
    Hello @Byulent, I'm glad to see the license is now activated. I've marked this thread as solved. Thanks!
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