IOS Profile for email not working

kellym

• June 25, 2018 10:54

Hello, my email on iphone stopped connecting to server. So, I deleted account and logged into cpanel from Safari on my iphone and did the autoconfiguration via profile for ssl imap. However, this did not work - when I go to check email, it says server is not responding and that I should check the settings. Everything looks correct - and it was auto-installed, so I am confused why it would not be working. Any ideas?? Thanks!

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  Shood

  • June 25, 2018 17:41

  Hello @ Only replace "Host Name" with your own mail server. I hope that this help you.

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  cPanelLauren

  • June 26, 2018 16:46

  Hi @kellym Please let us know if the advice provided by @Shood helps and if not please provide the incoming/outgoing ports as well as whether the incoming/outgoing server is your domain or the hostname of the server -> if you have an SSL certificate on your domain I would suggest using your own domain here. Thanks!

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