What about e-mails sent from desktop POP3 clients?

HaLes297

• July 01, 2018 04:28

Hello! I noticed that only e-mail that is being sent from webmail is stored under /mail/domain.com/user/.Sent/cur folder. What about e-mails sent from desktop POP3 clients (Outlook)? How can I store those messages too?

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  kdean

  • July 02, 2018 05:25

  POP3 does not store outgoing emails on the server. I suppose you could try doing it with outgoing mail filters, but that would be a pain. Better to have them use IMAP instead. Just note that they should move all emails they want to keep into locally stored folders outside their mailbox folders since they need to delete the POP3 account to re-add it as an IMAP account. No conversion. So any emails stored in the account's inbox, sent folder etc. usually are lost when the account is deleted unless they're moved to an unrelated folder first.

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  cPanelLauren

  • July 02, 2018 18:49

  Hello @HaLes297 As noted by @kdean mail sent via POP3 is not stored on the server, the transaction is logged in /var/log/exim_mainlog but the actual mail isn't saved. IMAP will sync mail across devices but it will also delete across devices if the user chooses to do so. Thanks!

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