autossl not renewing certificate
I noticed today that several domains on my server running 72.0.7 had an expired ssl certificate. Running autossl did not fix this. Manage SSL showed them with an exclamation mark. I decided to remove the certificate and ran autossl again. No luck. Looking at the logs everything looks fine. I got things like:
Several domains (like the
I could reproduce this to a number of other packages. The issue is fixed for me now, but I'm wondering if this is a local issue or other users encounter this ?
Log for the AutoSSL run for "account": Monday, July 2, 2018 9:22:05 PM GMT+0200 (cPanel (powered by Comodo))
9:22:05 PM AutoSSL"s configured provider is "cPanel (powered by Comodo)".
Checking websites for "account" "
9:22:05 PM Checking "example.com" "
9:22:05 PM WARN (XID 765cmc) "account" does not own a domain named "ipv6.example.com" on this server.
9:22:05 PM Checking "blog.agics.nl" "
9:22:05 PM User-excluded domain: 1 (www.blog.example.com)
SUCCESS TLS Status: OK
Certificate expiry: 10/1/18, 12:00 AM UTC (90.19 days from now)
9:22:05 PM Checking "invoice.example.com" "
9:22:05 PM User-excluded domain: 1 (www.invoice.example.com)
SUCCESS TLS Status: OK
Certificate expiry: 10/1/18, 12:00 AM UTC (90.19 days from now)
9:22:05 PM Checking "manager.example.com" "
9:22:05 PM User-excluded domain: 1 (www.manager.example.com)
SUCCESS TLS Status: OK
Certificate expiry: 10/1/18, 12:00 AM UTC (90.19 days from now)
9:22:05 PM The system has completed the AutoSSL check for "account".Several domains (like the
I could reproduce this to a number of other packages. The issue is fixed for me now, but I'm wondering if this is a local issue or other users encounter this ?
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Hi, It appears to be issue related to the DNS. You have to make sure that the domain/their proxy subdomains point to your server only where you are initiating the AutoSSL. Can you paste the logs of the AutoSSL here, so we can review it. 0 -
Thank you for your response. The DNS is pointing to the server. All domains resolve correctly. 0 -
HI @Agics I'm happy the issue is resolved for you now, I am unaware of any issues we had that reflect what you experienced and I wonder if it may have been something network related at the time? 0
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