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Domain not resolving properly

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7 comments

  • cPanelLauren
    Hi @vented If you run the site through the following can you let me know the output (please remove actual domain names and IP's before posting) intoDNS: checks DNS and mail servers health
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  • vented
    Outputs? If you mean DNS zones and such I haven"t touched that yet
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  • cPanelLauren
    Hi @vented By output I mean what does the page display, while I understand you've noted you haven't made DNS related modifications, it doesn't make the domain exempt from DNS related issues. If there is a DNS related issued with the domain it would be present when running your site through their check. Thanks!
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  • vented
    This site can"t be reached The webpage at - Removed - might be temporarily down or it may have moved permanently to a new web address. Did you mean - Removed -? Search Google for - Removed - ERR_NAME_RESOLUTION_FAILED or This site can"t be reached The webpage at - Removed - might be temporarily down or it may have moved permanently to a new web address. Did you mean - Removed -? Search Google for - Removed - ERR_NAME_RESOLUTION_FAILED ^^
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  • Infopro
    Outputs? If you mean DNS zones and such I haven"t touched that yet

    Checking your domain (Removed links from your post above) at intodns.com, you've clearly got some DNS issues that need to be resolved. You might want to speak with your WebHost, find out what the nameservers are for the server your site is on, and then update those nameservers at your Domain Name Registrar.
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  • vented
    Checking your domain (Removed links from your post above) at intodns.com, you've clearly got some DNS issues that need to be resolved. You might want to speak with your WebHost, find out what the nameservers are for the server your site is on, and then update those nameservers at your Domain Name Registrar.

    I've had a hardcore conversation with the webhost already- trust me. I was playing around with the DNS zone before as it wasnt working and decided to ask them to fullly reset the cpanel to factory settings. It is as simple as it should be. They said if it is a issue on our side all of our customers would say of such issue.
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  • Infopro
    So you did ask them what the nameservers should be, correct? And you set those nameservers that they want you to use for your domain, correct? intodns.com says your domain nameservers has issues.
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