System Notification using remote SMTP

theecodedragon

• July 23, 2018 05:26

Hi Folks, So far it has been really fun setting up 100 + servers for my client, However they have a specific requirement which i haven't been able to solve or find answer to in this forum. Can somebody please explain how the system emails can be sent using a remote SMTP server instead? This is very crucial for the client as all the emails are being blocked by their email servers assuming it's a spam. Regards, Shawn

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  ottdev

  • July 23, 2018 13:57

  Have the servers been added to SPF records and still seen as spam? Can they not whitelist the servers?

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  theecodedragon

  • July 23, 2018 15:12

  Have the servers been added to SPF records and still seen as spam? Can they not whitelist the servers?

  
  Well, the real option that we need is to use remote smtp and classify alerts from a known internal email available in exchange already for example alerts@company.tld. When this originates from some other location it gets filtered at 2 level in the org, one at mail gateway barracuda and the second exchange. So, we need to use remote smtp to sort this. Thanks, Shawn

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  cPanelMichael

  • July 23, 2018 17:29

  Hello Shawn, Support for using a remote SMTP server for notifications is not offered at this time, however I encourage you to vote and add feedback on the following feature request:

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