No File Manager or MySQL Databases Tools?

Anouchka Minkoue Obame

• July 25, 2018 05:55

Hi I just took a server linux centos 7. In the Cpanel I can not find the file manager and the ability to create a new database. How to do ? Thanks

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  cPanelMichael

  • July 25, 2018 14:57

  Hello, Check to make sure you are logged in via cPanel and not Web Host Manager: How to Log in to Your Server or Account - cPanel Knowledge Base - cPanel Documentation If you are logged in via cPanel, can you post a screenshot of how the cPanel interface appears in your web browser? Thank you.

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  Anouchka Minkoue Obame

  • July 25, 2018 15:04

  Screenshots :

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  cPanelMichael

  • July 25, 2018 15:22

  Hello, You are logged in via Web Host Manager instead of cPanel. Please ensure to review the following document for instructions on how to access cPanel: How to Log in to Your Server or Account - cPanel Knowledge Base - cPanel Documentation If you have not yet created a cPanel account, you can do so using the following option: Create a New Account - Version 72 Documentation - cPanel Documentation Thank you.

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  Anouchka Minkoue Obame

  • July 25, 2018 15:36

  Exactly it works, thanks you very much

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  cPanelMichael

  • July 25, 2018 15:42

  Hello, You're very welcome. I've marked this thread as solved. Thanks!

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