Exim configuration manager save timeout

alias harun

• July 25, 2018 22:00

Hi, We have problem with one of our server. Seem we cannot save the Exim configuration because of timeout. Refer to attachment. We cannot find where to increase the timeout. We already try to force update cpanel but it not solve the issue. It will stuck as below; ======================= Your changes have been saved. Restarting cPanel daemons...done. Updating your system to reflect any changes... ======================= Appreciates if anyone have similar issue and guide on how to solve. Thanks.

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  cPanelMichael

  • July 26, 2018 18:20

  Hello @alias harun, Can you let us know of any specific output to /usr/local/cpanel/logs/error_log or /var/log/messages when attempting to save the changes? Also, can you let us know the contents of the /etc/exim.conf.local file on your system? Ensure to exclude any identifying information when pasting the contents. Thank you.

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  alias harun

  • July 30, 2018 02:59

  Hi @cPanelMichael The issue suddenly gone. Don't know what cause or what have been done to fix. We already submit ticket to our cpanel reseller and also to cpanel. If you want to read the ticket, you can refer ticket id : 9980675

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  cPanelMichael

  • July 31, 2018 15:02

  If you want to read the ticket, you can refer ticket id : 9980675

  
  Hello, It looks like we were unable to reproduce the behavior. Feel free to reach out to us again should the issue reoccur. Thank you.

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  Ted Curvin

  • January 15, 2019 16:04

  I am having this same issue. It does the same thing when saving in basic mode, or advanced mode. Any ideas? Thanks

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  cPanelMichael

  • January 15, 2019 16:07

  Hi @Ted Curvin, Can you open a

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  Ted Curvin

  • January 15, 2019 16:11

  11201771

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  cPanelMichael

  • January 15, 2019 19:29

  Hello Ted, It looks like you closed the support ticket after our last response noting we were unable to reproduce the issue. Can you confirm the problem is now solved? Thank you.

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