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Issue with WHMCS Module - XML-API removal

Comments

9 comments

  • Infopro
    Does v74 not work with the module for WHMCS 5.6?

    What module is it you speak of?
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  • DennisMidjord
    The cPanel module for WHMCS that's creating, suspending, unsuspending and terminating accounts. After upgrading to v74, we can no longer use any of the functions.
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  • Infopro
    Have you asked this question over on WHMCS forums?
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  • DennisMidjord
    I've just done that. I just figured someone might now if the API was updated and no longer supports the old module commands :-)
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  • rpvw
    Does v74 not work with the module for WHMCS 5.3?

    WHMCS 5.3 went End Of Life October 31, 2015. Perhaps you should consider upgrading to a newer version ? Long Term Support - WHMCS Documentation
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  • DennisMidjord
    Hi @rpvw I'm aware, but the current website has so much custom code that doesn't work in newer versions, unfortunately. When we bought the company, the old coders had created the design from scratch with minimal of the default WHMCS code. Much of the code is supported by an API they made, and we haven't had time to take a look at it yet. Unfortunately, it's not my decision, but my boss'.
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  • cPanelLauren
    Hello @DennisMidjord Unfortunately it's more than likely there are compatibility issues between WHMCS 5.3 and the latest versions of cPanel. This is the downside of EoL software. Is there anything noted in /usr/local/cpanel/logs/error_log
    when attempting to suspend/unsuspend? The WHMCS module logs don't really provide much assistance to us in terms of what's happening with cPanel when the action occurs. Thanks!
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  • DennisMidjord
    Hi @cPanelLauren! The XML API has been removed which is why it won't work, I assume. I've finally convinced my boss to upgrade WHMCS, which will be done as soon as we have the new design. Thanks!
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  • cPanelLauren
    Hi @DennisMidjord That would more than likely be the issue. We did deprecate XML-API. I'm glad to hear that you've convinced your boss to update WHMCS - it really is best to be running current versions of software such as this, if for no other reasons than security. Thanks!
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