Mobile website and changes to DNS record

mickalo

• July 31, 2018 12:49

I have a customer who had a mobile website setup with their domain. They ask if the following changes can be made to their existing DNS record see attached image file can this be down without causing problems with the rest of the DNS record and the non-mobile website on the server ? TIA any assistance would be much appreciated !

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  mickalo

  • August 01, 2018 11:25

  any info would be appreciated thanks.

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  cPanelLauren

  • August 01, 2018 15:03

  Hello @mickalo The screenshot you provided, is that A record and CNAME being added for the mobile site only? It's difficult to tell you yes or no when I'm unaware of the rest of the configuration. Thanks!

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  mickalo

  • August 01, 2018 15:07

  Ok the information I received is this would be added to the domain's existing DNS zone file on the server, the addition A and CNAME entries. This would be added to the additional info already setup for the domain on the server. I hope that makes sense.

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  cPanelLauren

  • August 01, 2018 15:14

  HI @mickalo Yes, I understand but without knowing if that A record matches their current domain I don't know how it will affect the site. Is the domain listed in the A record the current domain or is it a mobile-specific site? If it is their domain they would be redirecting it to be hosted wherever that IP points to. The CNAME record will point www.theirdomain.tld -> theirdomain.impress.ly and if www.theirdomain.tld is pointed to your server currently it would be redirected to wherever they are pointing theirdomain.impress.ly Thanks!

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  mickalo

  • August 01, 2018 15:19

  here is a section of the zone file listing the current A and CNAME entries; example.com. 14400 IN A 75.126.200.223 localhost 14400 IN A 127.0.0.1 example.com. 14400 IN MX 0 mail.example.com. mail 14400 IN A 184.173.68.122 www 14400 IN CNAME example.com. ftp 14400 IN CNAME example.com.
  

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  cPanelLauren

  • August 01, 2018 15:41

  Hi @mickalo Based on what you've shown me the changes will direct the site to a different IP address than the one it's pointed to currently. It will also redirect www.domain.tld to a different location. So effectively yes the changes can be made but the domain will not be hosted on the server anymore. Furthermore, this looks like it will affect the domain mobile both mobile and not mobile if the domain you're showing is the primary domain name. Thanks!

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  mickalo

  • August 01, 2018 15:52

  Thanks for the information this is what we figured would happen but just wanted to verify before making any further changes. We will be going a different direction with this then.

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  cPanelLauren

  • August 01, 2018 16:23

  Hi @mickalo I understand, glad I could help clarify! Thanks!

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