Emails not Sending

Mcdonaldej5

• August 03, 2018 18:59

Hello. I am currently setting up my server with the new cPanel services I just purchased. I am very happy so far, but I am having trouble sending emails through the built in "Webmail" program. I found out that my ISP blocks port 25, could that be part of the problem? If so, what could I do to remedy the situation? Thank you very much for the help.

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  web-project

  • August 04, 2018 21:14

  I found out that my ISP blocks port 25, could that be part of the problem?

  
  you can use alternative port like 26 or use third party SMTP relay service.

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  Mcdonaldej5

  • August 05, 2018 03:28

  How would I go about using an alternate port?

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  cPanelLauren

  • August 06, 2018 15:00

  Hi @Mcdonaldej5 You can change the port which exim listens on by going to WHM>>Service Configuration>>Service Manager -> Select "Exim Mail Server (on another port)" and type in 26 then scroll to the bottom and select save. Once this completes you should be able to send mail but if you're unable to please let us know. Thanks!

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