404 Not found

John11887

• August 06, 2018 16:16

Trying to create my website but i keep receiving this error 404 Not Found /support was not found on this server. Resin-3.0.18 (built Fri, 24 Feb 2006 02:47:03 PST)

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  John11887

  • August 07, 2018 02:04

  Am having this issue with my website url i keep receiving 404 not found i did a lot of research solving this but i couldn't i tried watching error logs i could not solve that here the error logs can someone please help out thanks [Tue Aug 07 03:42:18.225866 2018] [:notice] [pid 4144] ModSecurity: Status engine is currently disabled, enable it by set SecStatusEngine to On. [Tue Aug 07 03:42:18.244427 2018] [ssl:warn] [pid 4147] AH01909: baron.example.com:443:0 server certificate does NOT include an ID which matches the server name [Tue Aug 07 03:42:18.245310 2018] [:notice] [pid 4147] mod_ruid2/0.9.8 enabled [Tue Aug 07 03:42:18.247411 2018] [mpm_prefork:notice] [pid 4147] AH00163: Apache/2.4.34 (cPanel) OpenSSL/1.0.2o mod_bwlimited/1.4 configured -- resuming normal operations [Tue Aug 07 03:42:18.247434 2018] [core:notice] [pid 4147] AH00094: Command line: '/usr/sbin/httpd' [Tue Aug 07 03:52:46.494632 2018] [mpm_prefork:notice] [pid 4147] AH00171: Graceful restart requested, doing restart [Tue Aug 07 03:52:46.579203 2018] [ssl:warn] [pid 4147] AH01909: baron.example.com:443:0 server certificate does NOT include an ID which matches the server name [Tue Aug 07 03:52:46.580704 2018] [:notice] [pid 4147] mod_ruid2/0.9.8 enabled [Tue Aug 07 03:52:46.581521 2018] [mpm_prefork:notice] [pid 4147] AH00163: Apache/2.4.34 (cPanel) OpenSSL/1.0.2o mod_bwlimited/1.4 configured -- resuming normal operations [Tue Aug 07 03:52:46.581537 2018] [core:notice] [pid 4147] AH00094: Command line: '/usr/sbin/httpd'
  

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  JayFromEpic

  • August 07, 2018 04:04

  Hello John, I would recommend reaching out to your hosting provider to review your website files and make sure the account is setup to function correctly. Its nearly impossible to know exactly what the issue may be without being able to see the files that should be displaying.

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  HostingH

  • August 07, 2018 06:52

  If you are getting 404 not found in browser, make sure that you are creating/deploying website under correct document root. Next if you are creating it in php/pearl/python/java, are these supported by the provider?

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  cPanelLauren

  • August 07, 2018 17:10

  Hi @John11887 it sounds like you're not creating the domain in the correct document root - does /support exist in or under /home/$youruser/ ? The apache error logs you provided don't show anything related to the error you're noting, does the domain indeed resolve to the host where you're making the changes?

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