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Question about including images in a post

dr_lucas
I just got a notification that my post was edited by a moderator because I linked to an image. That image/screenshot was removed. I don't understand why this was done, as this was a vital screenshot to the post and checking posts on all forums here I see the same exact linking and none removed. Also, the compose panel has an image link function that once you click it, it asks for the URL of the image. If that is not allowed, why does this function exist? And why is this not enforced forum wide? This was the image: - Removed - And this is the moderator's edited post:

Comments

7 comments

Date Votes
  • cPanelLauren
    The post you've linked doesn't appear to have any content you posted moderated, though I will say please don't link images/screenshots, instead add them as an attachment. The guidelines here may be helpful
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  • dr_lucas
    Actually, it has been moved to here: By the way, could you please see if you or anybody from cPanel can answer the question there? I'd really appreciate an official response.
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  • cPanelLauren
    I only see the thread here: being moderated. None the less just ensure you're attaching images rather than linking them and you should be fine. We answer threads in the order received as soon as someone is able to address your thread they will. I only picked this one up because I wanted to ensure that we didn't have a potential issue with the forums or that one of the moderators didn't make a mistake. Thanks!
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  • dr_lucas
    It seems one of the moderators did make a mistake, because guidelines or recommendations are not rules and the "attach image" button in this compose window is enabled for a reason. And as I said, almost every thread has linked images in the same method (not attached) and I never seen even 1 removed this way. Besides, why removing it instead of converting it to an attachment? Why damaging the post?
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  • cPanelMichael
    Hello @dr_lucas, Thank you for taking the time to provide us with feedback on how images are moderated on the cPanel Forums. It's important that our users can easily provide us with information pertinent to an issue, and adding an image to a post is something that users should be able to do without complication. We prefer to keep images stored as attachments because links to third-party image hosting websites will often stop working after a set period of time. This can lead to forum threads with broken images (something we try to avoid because existing threads are often viewed months or years later). I agree that adding an image to a post can be confusing, especially since the image link visible when composing a message specifically asks for a URL. This is an artifact of the forums software we utilize. The good news is that we're planning to update the forums software to a newer version in the near future (tentatively by the end of 2018). Here's an example of what will appear when clicking on the image link in the new version: 53985 As you can see, users will be able to upload the image or drag/drop it directly into the field upon clicking the image icon when composing a message. Note that I've also restored your original image to the post you noted, and we will reply to that thread shortly. Thank you.
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  • dr_lucas
    Thank you, Michael, that's much better. And I am looking forward to read your reply on my MariaDB question. Thanks again. <3
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  • cPanelMichael
    Hello @dr_lucas, I know you posted this thread last year, but I thought you might like to know that our forums software upgrade is complete. Let me know if you have any trouble adding images with the Attach Files button at the bottom left of the response field (note: the screenshot in my last response is no longer applicable). Thank you.
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