cPanel & WHM update process failed

eric007007

• August 20, 2018 19:37

Hi there, since the update to 74.04 i get the following error: [2018-08-21 03:08:41 +1000] E [/usr/local/cpanel/scripts/modsec_vendor] The "/usr/local/cpanel/scripts/modsec_vendor update --auto" command (process 589974) reported error number 1 when it ended. ... [2018-08-21 03:09:05 +1000] [/usr/local/cpanel/scripts/migrate_local_ini_to_php_ini] No local.ini. [2018-08-21 03:09:05 +1000] [/usr/local/cpanel/scripts/migrate_local_ini_to_php_ini] " done! [2018-08-21 03:09:05 +1000] - Finished command `/usr/local/cpanel/scripts/migrate_local_ini_to_php_ini --run --verbose` in 0.112 seconds [2018-08-21 03:09:05 +1000] Processing: Ensuring an "Active" MySQL profile is set [2018-08-21 03:09:05 +1000] - Finished in 0.018 seconds [2018-08-21 03:09:05 +1000] - Processing command `/usr/local/cpanel/scripts/check_mysql` [2018-08-21 03:09:05 +1000] [/usr/local/cpanel/scripts/check_mysql] "check_mysql" will complete in the background (process ID 590158). [2018-08-21 03:09:05 +1000] - Finished command `/usr/local/cpanel/scripts/check_mysql` in 0.103 seconds [2018-08-21 03:09:05 +1000] Processing: Checking CloudLinux installation [2018-08-21 03:09:05 +1000] - Processing command `/usr/local/cpanel/bin/cloudlinux_update` [2018-08-21 03:09:06 +1000] - Finished command `/usr/local/cpanel/bin/cloudlinux_update` in 0.139 seconds [2018-08-21 03:09:06 +1000] Processing: Updating plugins data cache [2018-08-21 03:09:06 +1000] - Processing command `/usr/local/cpanel/bin/refresh_plugin_cache` [2018-08-21 03:09:06 +1000] - Finished command `/usr/local/cpanel/bin/refresh_plugin_cache` in 0.112 seconds [2018-08-21 03:09:06 +1000] Processing: Ensure cpanel-plugins yum repo exists [2018-08-21 03:09:06 +1000] - Finished in 0.416 seconds [2018-08-21 03:09:06 +1000] Processing: [2018-08-21 03:09:06 +1000] Maintenance complete. => Log closed Tue Aug 21 03:09:06 2018 i tried to run the command manually as suggested but this gives this error: /usr/local/cpanel/scripts/modsec_vendor update --auto" command (process 4047086) reported error number 1 when it ended The system failed to update the vendor from the URL "

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  eric007007

  • August 21, 2018 02:21

  while posting this i just noticed the syntax error... so i installed mod_version and the error is gone... Thanks and sorry for posting this...

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  cPanelLauren

  • August 21, 2018 20:02

  Hi @eric007007 Sometimes that's what it takes! I'm glad you found the cause of the issue and were able to resolve it. Thanks!

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