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Email auto Bcc and exception list

Azim
Dear Support, I refered the below link and created auto bcc rules for couple of users. However, I can see that If I put the domain name then all users emails will be routed to my specified email address. I need to do this for my domain but want to skip some users which I dont want to keep auto bcc rule. Is there a way to add exception email address in the codes ? please suggest. if first_delivery and ("$h_from:" contains "mydomain.com") and not ("$h_X-Spam-Checker-Version:" begins "SpamAssassin") then unseen deliver "sales@example.com" endif

Comments

27 comments

Date Votes
  • cPanelLauren
    Hi @Azim You'll need to specify the user right now you have: and ("$h_from:" contains "mydomain.com")
    So anything with mydomain.com will be delivered to your email account. I believe you can use or in this instance to specify multiple.
    0
  • Azim
    No Actually, I need to exclude couple of users from this list.So if I keep domain then it will forward all emails to a bcc account whereas I want to skip some users. Please suggest and thanks for your reply :)
    0
  • cPanelLauren
    Hello @Azim You can try using and From does not match/contain in the rule when you create it but you'll need to experiment with this on your own. if $header_from: contains "something.com" and $header_from: does not contain "onemorething@something.com" then deliver "email@domain.tld" endif
    I am not sure if this will work though - I believe you'll need to add your inclusions one at a time to be safe.
    0
  • Azim
    Thanks and is there a way to create a single rule where I can define all incoming and outgoing emails should be copied to a particular email address. Because currently I need to do it in a two way method like creating the incoming forwarder first then create auto bcc rule for the same. So i need to streamline this process. Please suggest and again thanks for your help.
    0
  • cPanelLauren
    Hello @Azim The rule examples I've provided are all one rule. Can you give me an example of what you're adding to separate rules? Thanks!
    0
  • Azim
    Hello, Thanks for your reply. So basically I need to create one single rule where all accounts on a particular domain incoming and outgoing emails will be forwarded to a single email address. Please suggest me this.
    0
  • cPanelLauren
    Hello @Azim We did already go over this. Your initial rule would do this if first_delivery and ("$h_from:" contains "mydomain.com") and not ("$h_X-Spam-Checker-Version:" begins "SpamAssassin") then unseen deliver "sales@example.com" endif
    Then if you wanted to exclude specific email accounts: if $header_from: contains "something.com" and $header_from: does not contain "onemorething@something.com" then unseen deliver "email@domain.tld" endif
    0
  • Azim
    Hi, This is only working for outgoing emails .So when a user sends any email then it forward to an id, whereas I need all incoming emails should be sent to that id as well. Please suggest in this. Thank you so much for your help.
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  • cPanelLauren
    Hello @Azim Can you provide an example of this working on outbound mail and not inbound mail? I ask only because filters shouldn't be working on outbound mail at all only inbound. Thanks!
    0
  • Azim
    Hello, Here is what I have configured and please suggest. if $header_from: contains "mydomain.com" and $header_from: does not contain "usera@mydomain.com" then deliver "mail.vault@mydomain.com" endif
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  • cPanelLauren
    Hello @Azim This is exactly the configuration I suggested, can you let me know what the issue with it is? If the filter is working incorrectly please show the transaction in the mail logs that shows this. Thanks!
    0
  • Azim
    Hi, So as per this filter, It is only sending a copy of emails whih is sent by any user. It is not forwarding a copy of incoming emails. Please suggest.
    0
  • cPanelLauren
    Hello @Azim As I indicated before do you have access to the mail logs? They would be helpful in determining what is happening. Without the logs of the transaction, it's hard to know why it isn't working for you.
    0
  • Azim
    Hi, Please download the log files from below link.
    0
  • cPanelLauren
    Hi @Azim Please do not include external links - please paste the relevant section of the logs in code blocks in your response. Thanks!
    0
  • Azim
    I uploaded the file in zip. I hope it is fine .Thanks. You can open it in wordpad. Thanks. - Removed -
    0
  • cPanelLauren
    Hello @Azim Again, you need to copy/paste the logs into the thread response using code blocks. We will not accept an attachment as a zip file. Thanks!
    0
  • Azim
    - Removed Please Don't Post Actual Domain Names, Emails or IP Addresses - I just added in the codes. Please confirm.
    0
  • cPanelLauren
    Hi @Azim While I do see the mail logs none of what you posted seems to be related to an email filter/s
    0
  • Azim
    - Removed Please Don't Post Actual Domain Names, Emails or IP addresses - Sorry. I have given you one more log.Please confirm.
    0
  • Infopro
    Sorry. I have given you one more log.Please confirm.

    When posting output from your logs like that on a public forum, it is important to remove all real domain names, email addresses and IP addresses from the output. Please, only post the relevent section of your log required to explain your issue, and be sure you've obfuscated all real details. All of your posts here have been edited to remove all output because of this.
    0
  • Azim
    [root@server:log]$ tailf exim_mainlog 2018-09-26 01:04:27 SMTP connection from [127.0.0.1]:51128 (TCP/IP connection count = 1) 2018-09-26 01:04:27 SMTP connection from (localhost) [127.0.0.1]:51128 closed by QUIT 2018-09-26 01:09:26 SMTP connection from [127.0.0.1]:45162 (TCP/IP connection count = 1) 2018-09-26 01:09:28 SMTP connection from [127.0.0.1]:45162 closed by QUIT 2018-09-26 01:09:28 SMTP connection from [127.0.0.1]:51156 (TCP/IP connection count = 1) 2018-09-26 01:09:28 SMTP connection from (localhost) [127.0.0.1]:51156 closed by QUIT 2018-09-26 01:14:27 SMTP connection from [127.0.0.1]:45458 (TCP/IP connection count = 1) 2018-09-26 01:14:29 SMTP connection from [127.0.0.1]:45458 closed by QUIT 2018-09-26 01:14:29 SMTP connection from [127.0.0.1]:51452 (TCP/IP connection count = 1) 2018-09-26 01:14:29 SMTP connection from (localhost) [127.0.0.1]:51452 closed by QUIT 2018-09-26 01:18:36 SMTP connection from [IP address]:9656 (TCP/IP connection count = 1) 2018-09-26 01:18:56 SMTP connection from [IP address]:43417 (TCP/IP connection count = 2) 2018-09-26 01:18:59 dovecot_login authenticator failed for (User) [IP address]:9656: 535 Incorrect authentication data (set_id=test) 2018-09-26 01:18:59 SMTP connection from (User) [IP address]:9656 closed by QUIT 2018-09-26 01:19:28 SMTP connection from [127.0.0.1]:45478 (TCP/IP connection count = 2) 2018-09-26 01:19:30 SMTP connection from [127.0.0.1]:45478 closed by QUIT 2018-09-26 01:19:30 SMTP connection from [127.0.0.1]:51472 (TCP/IP connection count = 2) 2018-09-26 01:19:31 SMTP connection from (localhost) [127.0.0.1]:51472 closed by QUIT 2018-09-26 01:19:36 1g52Ea-0002lP-L4 H=mail-yb1-f227.google.com [IP address]:43417 Warning: Message has been scanned: no virus or other harmful content was found 2018-09-26 01:19:36 1g52Ea-0002lP-L4 <= sachin.kadam@bmw.com H=mail-yb1-f227.google.com [IP address]:43417 P=esmtps X=TLSv1.2:ECDHE-RSA-AES128-GCM-SHA256:128 CV=no S=5614 id=419293858.3601182.1537939081074.JavaMail.zimbra@bmw.int T="test mail 10.47" for aarti@mydomain.com 2018-09-26 01:19:36 SMTP connection from mail-yb1-f227.google.com [IP address]:43417 closed by QUIT 2018-09-26 01:19:36 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1g52Ea-0002lP-L4 2018-09-26 01:19:37 1g52Ea-0002lP-L4 => aarti R=virtual_user T=dovecot_virtual_delivery C="250 2.0.0 8ByNM+gWq1u6KQAAsdbD1w Saved" 2018-09-26 01:19:37 1g52Ea-0002lP-L4 ** aarti@mydomain.com R=mailarchive T=remote_smtp: all hosts for 'mydomain.com' have been failing for a long time (and retry time not reached) 2018-09-26 01:19:37 cwd=/var/spool/exim 7 args: /usr/sbin/exim -t -oem -oi -f <> -E1g52Ea-0002lP-L4 2018-09-26 01:19:37 1g52Eb-0002mf-75 <= <> R=1g52Ea-0002lP-L4 U=mailnull P=local S=7010 T="Mail delivery failed: returning message to sender" for sachin.kadam@bmw.com 2018-09-26 01:19:37 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1g52Eb-0002mf-75 2018-09-26 01:19:37 1g52Eb-0002mf-75 Sender identification U=mailnull D=-system- S=mailnull 2018-09-26 01:19:37 1g52Ea-0002lP-L4 Completed 2018-09-26 01:19:37 1g52Eb-0002mf-75 ** sachin.kadam@bmw.com R=mailarchive T=remote_smtp: all hosts for 'bmw.com' have been failing for a long time (and retry time not reached) 2018-09-26 01:19:38 1g52Eb-0002mf-75 => sachin.kadam@bmw.com R=dkim_lookuphost T=dkim_remote_smtp H=ASPMX.L.GOOGLE.com [74.125.132.27] X=TLSv1.2:ECDHE-RSA-AES128-GCM-SHA256:128 CV=yes C="250 2.0.0 OK 1537939125 i5-v6si2604947ioq.33 - gsmtp" 2018-09-26 01:19:38 1g52Eb-0002mf-75 Frozen (delivery error message) 2018-09-26 01:19:50 SMTP connection from [IP address]:54728 (TCP/IP connection count = 1) 2018-09-26 01:20:13 dovecot_login authenticator failed for (User) [IP address]:54728: 535 Incorrect authentication data (set_id=test) 2018-09-26 01:20:13 SMTP connection from (User) [IP address]:54728 closed by QUIT 2018-09-26 01:24:30 SMTP connection from [127.0.0.1]:45500 (TCP/IP connection count = 1) 2018-09-26 01:24:32 SMTP connection from [127.0.0.1]:45500 closed by QUIT 2018-09-26 01:24:32 SMTP connection from [127.0.0.1]:51494 (TCP/IP connection count = 1) 2018-09-26 01:24:32 SMTP connection from (localhost) [127.0.0.1]:51494 closed by QUIT 2018-09-26 01:25:36 SMTP connection from [127.0.0.1]:37412 (TCP/IP connection count = 1) 2018-09-26 01:25:36 1g52KO-0002qg-8s <= aarti@mydomain.com H=(server.hosting.com) [127.0.0.1]:37412 P=esmtpa A=dovecot_login:aarti@mydomain.com S=654 id=955a97f75497fabb3bcc8cb68f97b3e0@mydomain.com T="test 10.54" for sachin.kadam@bmw.com 2018-09-26 01:25:36 SMTP connection from (server.hosting.com) [127.0.0.1]:37412 closed by QUIT 2018-09-26 01:25:36 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1g52KO-0002qg-8s 2018-09-26 01:25:37 1g52KO-0002qg-8s => mail.vault (mail.vault@mydomain.com, mail.vault@mydomain.com, sachin.kadam@bmw.com) R=virtual_user T=dovecot_virtual_delivery C="250 2.0.0 8Mh9I1AYq1vTKgAAsdbD1w Saved" 2018-09-26 01:25:37 1g52KO-0002qg-8s ** mail.vault@mydomain.com (mail.vault@mydomain.com, mail.vault@mydomain.com, sachin.kadam@bmw.com) R=mailarchive T=remote_smtp: all hosts for 'mydomain.com' have been failing for a long time (and retry time not reached) 2018-09-26 01:25:37 1g52KO-0002qg-8s [108.177.111.28] SSL verify error: certificate name mismatch: DN="/C=US/ST=California/L=Mountain View/O=Google LLC/CN=smtp-relay.gmail.com" H="gmail-smtp-relay.l.google.com" 2018-09-26 01:25:37 1g52KO-0002qg-8s => sachin.kadam@bmw.com R=smarthost_dkim T=remote_smtp_smart_dkim H=gmail-smtp-relay.l.google.com [108.177.111.28] X=TLSv1.2:ECDHE-RSA-AES128-GCM-SHA256:128 CV=no K C="250 2.0.0 OK 9-v6sm417111ywz.12 - gsmtp" 2018-09-26 01:25:37 cwd=/var/spool/exim 7 args: /usr/sbin/exim -t -oem -oi -f <> -E1g52KO-0002qg-8s 2018-09-26 01:25:38 1g52KP-0002qt-Qy <= <> R=1g52KO-0002qg-8s U=mailnull P=local S=2106 T="Mail delivery failed: returning message to sender" for aarti@mydomain.com 2018-09-26 01:25:38 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1g52KP-0002qt-Qy 2018-09-26 01:25:38 1g52KO-0002qg-8s Completed 2018-09-26 01:25:38 1g52KP-0002qt-Qy => aarti R=virtual_user T=dovecot_virtual_delivery C="250 2.0.0 gJUeA1IYq1vTKgAAsdbD1w Saved" 2018-09-26 01:25:38 1g52KP-0002qt-Qy ** aarti@mydomain.com R=mailarchive T=remote_smtp: all hosts for 'mydomain.com' have been failing for a long time (and retry time not reached) 2018-09-26 01:25:38 1g52KP-0002qt-Qy Frozen (delivery error message) 2018-09-26 01:26:22 cwd=/usr/local/cpanel/whostmgr/docroot 2 args: /usr/sbin/exim -bpra 2018-09-26 01:26:34 cwd=/usr/local/cpanel/whostmgr/docroot 4 args: /usr/sbin/exim -v -M 1g52KP-0002qt-Qy 2018-09-26 01:26:34 1g52KP-0002qt-Qy Unfrozen by forced delivery 2018-09-26 01:26:49 1g52KP-0002qt-Qy H=IP address [IP address] Connection timed out 2018-09-26 01:26:49 1g52KP-0002qt-Qy == aarti@mydomain.com R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:26:49 1g52KP-0002qt-Qy ** aarti@mydomain.com : retry timeout exceeded 2018-09-26 01:26:49 1g52KP-0002qt-Qy aarti@mydomain.com : error ignored 2018-09-26 01:26:49 1g52KP-0002qt-Qy Completed 2018-09-26 01:26:49 cwd=/usr/local/cpanel/whostmgr/docroot 4 args: /usr/sbin/exim -v -M 1g52Eb-0002mf-75 2018-09-26 01:26:49 1g52Eb-0002mf-75 Unfrozen by forced delivery 2018-09-26 01:26:49 1g52Eb-0002mf-75 Sender identification U=mailnull D=-system- S=mailnull 2018-09-26 01:27:04 1g52Eb-0002mf-75 H=IP address [IP address] Connection timed out 2018-09-26 01:27:04 1g52Eb-0002mf-75 == sachin.kadam@bmw.com R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:27:04 1g52Eb-0002mf-75 ** sachin.kadam@bmw.com : retry timeout exceeded 2018-09-26 01:27:04 1g52Eb-0002mf-75 sachin.kadam@bmw.com : error ignored 2018-09-26 01:27:04 1g52Eb-0002mf-75 Completed 2018-09-26 01:27:04 cwd=/usr/local/cpanel/whostmgr/docroot 4 args: /usr/sbin/exim -v -M 1g51ve-0002dK-9Q 2018-09-26 01:27:04 1g51ve-0002dK-9Q Unfrozen by forced delivery 2018-09-26 01:27:19 1g51ve-0002dK-9Q H=IP address [IP address] Connection timed out 2018-09-26 01:27:19 1g51ve-0002dK-9Q == aarti@mydomain.com (aarti@mydomain.com, root@server.hosting.com) R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:27:19 1g51ve-0002dK-9Q == root@server.hosting.com R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:27:19 1g51ve-0002dK-9Q ** root@server.hosting.com : retry timeout exceeded 2018-09-26 01:27:19 1g51ve-0002dK-9Q ** aarti@mydomain.com : retry timeout exceeded 2018-09-26 01:27:19 1g51ve-0002dK-9Q root@server.hosting.com : error ignored 2018-09-26 01:27:19 1g51ve-0002dK-9Q aarti@mydomain.com : error ignored 2018-09-26 01:27:20 1g51ve-0002dK-9Q Completed 2018-09-26 01:27:20 cwd=/usr/local/cpanel/whostmgr/docroot 4 args: /usr/sbin/exim -v -M 1g51Sc-0002TI-Ea 2018-09-26 01:27:20 1g51Sc-0002TI-Ea Unfrozen by forced delivery 2018-09-26 01:27:35 1g51Sc-0002TI-Ea H=IP address [IP address] Connection timed out 2018-09-26 01:27:35 1g51Sc-0002TI-Ea == aarti@mydomain.com (aarti@mydomain.com, root@server.hosting.com) R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:27:35 1g51Sc-0002TI-Ea == root@server.hosting.com R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:27:35 1g51Sc-0002TI-Ea == root@server.hosting.com R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:27:35 1g51Sc-0002TI-Ea ** root@server.hosting.com : retry timeout exceeded 2018-09-26 01:27:35 1g51Sc-0002TI-Ea ** aarti@mydomain.com : retry timeout exceeded 2018-09-26 01:27:35 1g51Sc-0002TI-Ea root@server.hosting.com : error ignored 2018-09-26 01:27:35 1g51Sc-0002TI-Ea aarti@mydomain.com : error ignored 2018-09-26 01:27:35 1g51Sc-0002TI-Ea Completed 2018-09-26 01:27:35 cwd=/usr/local/cpanel/whostmgr/docroot 4 args: /usr/sbin/exim -v -M 1g50zv-0002Jl-Up 2018-09-26 01:27:35 1g50zv-0002Jl-Up Unfrozen by forced delivery 2018-09-26 01:27:50 1g50zv-0002Jl-Up H=IP address [IP address] Connection timed out 2018-09-26 01:27:50 1g50zv-0002Jl-Up == aarti@mydomain.com (aarti@mydomain.com, root@server.hosting.com) R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:27:50 1g50zv-0002Jl-Up == root@server.hosting.com R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:27:50 1g50zv-0002Jl-Up == root@server.hosting.com R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:27:50 1g50zv-0002Jl-Up ** root@server.hosting.com : retry timeout exceeded 2018-09-26 01:27:50 1g50zv-0002Jl-Up ** aarti@mydomain.com : retry timeout exceeded 2018-09-26 01:27:50 1g50zv-0002Jl-Up root@server.hosting.com : error ignored 2018-09-26 01:27:50 1g50zv-0002Jl-Up aarti@mydomain.com : error ignored 2018-09-26 01:27:50 1g50zv-0002Jl-Up Completed 2018-09-26 01:27:50 cwd=/usr/local/cpanel/whostmgr/docroot 4 args: /usr/sbin/exim -v -M 1g50zs-0002Je-0U 2018-09-26 01:27:50 1g50zs-0002Je-0U Unfrozen by forced delivery 2018-09-26 01:28:05 1g50zs-0002Je-0U H=IP address [IP address] Connection timed out 2018-09-26 01:28:05 1g50zs-0002Je-0U == aarti@mydomain.com (aarti@mydomain.com, root@server.hosting.com) R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:28:05 1g50zs-0002Je-0U == root@server.hosting.com R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:28:05 1g50zs-0002Je-0U == root@server.hosting.com R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:28:05 1g50zs-0002Je-0U ** root@server.hosting.com : retry timeout exceeded 2018-09-26 01:28:05 1g50zs-0002Je-0U ** aarti@mydomain.com : retry timeout exceeded 2018-09-26 01:28:06 1g50zs-0002Je-0U root@server.hosting.com : error ignored 2018-09-26 01:28:06 1g50zs-0002Je-0U aarti@mydomain.com : error ignored 2018-09-26 01:28:06 1g50zs-0002Je-0U Completed 2018-09-26 01:28:06 cwd=/usr/local/cpanel/whostmgr/docroot 4 args: /usr/sbin/exim -v -M 1g50za-0002J9-KF 2018-09-26 01:28:06 1g50za-0002J9-KF Unfrozen by forced delivery 2018-09-26 01:28:21 1g50za-0002J9-KF H=IP address [IP address] Connection timed out 2018-09-26 01:28:21 1g50za-0002J9-KF == aarti@mydomain.com (aarti@mydomain.com, root@server.hosting.com) R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:28:21 1g50za-0002J9-KF == root@server.hosting.com R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:28:21 1g50za-0002J9-KF == root@server.hosting.com R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:28:21 1g50za-0002J9-KF ** root@server.hosting.com : retry timeout exceeded 2018-09-26 01:28:21 1g50za-0002J9-KF ** aarti@mydomain.com : retry timeout exceeded 2018-09-26 01:28:21 1g50za-0002J9-KF root@server.hosting.com : error ignored 2018-09-26 01:28:21 1g50za-0002J9-KF aarti@mydomain.com : error ignored 2018-09-26 01:28:21 1g50za-0002J9-KF Completed 2018-09-26 01:28:21 cwd=/usr/local/cpanel/whostmgr/docroot 4 args: /usr/sbin/exim -v -M 1g50WY-00028x-74 2018-09-26 01:28:21 1g50WY-00028x-74 Unfrozen by forced delivery 2018-09-26 01:28:36 1g50WY-00028x-74 H=IP address [IP address] Connection timed out 2018-09-26 01:28:36 1g50WY-00028x-74 == aarti@mydomain.com (aarti@mydomain.com, root@server.hosting.com) R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:28:36 1g50WY-00028x-74 == root@server.hosting.com R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:28:36 1g50WY-00028x-74 ** root@server.hosting.com : retry timeout exceeded 2018-09-26 01:28:36 1g50WY-00028x-74 ** aarti@mydomain.com : retry timeout exceeded 2018-09-26 01:28:36 1g50WY-00028x-74 root@server.hosting.com : error ignored 2018-09-26 01:28:37 1g50WY-00028x-74 aarti@mydomain.com : error ignored 2018-09-26 01:28:37 1g50WY-00028x-74 Completed 2018-09-26 01:28:37 cwd=/usr/local/cpanel/whostmgr/docroot 4 args: /usr/sbin/exim -v -M 1g503W-00020R-Fz 2018-09-26 01:28:37 1g503W-00020R-Fz Unfrozen by forced delivery 2018-09-26 01:28:52 1g503W-00020R-Fz H=IP address [IP address] Connection timed out 2018-09-26 01:28:52 1g503W-00020R-Fz == aarti@mydomain.com (aarti@mydomain.com, root@server.hosting.com) R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:28:52 1g503W-00020R-Fz == root@server.hosting.com R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:28:52 1g503W-00020R-Fz ** root@server.hosting.com : retry timeout exceeded 2018-09-26 01:28:52 1g503W-00020R-Fz ** aarti@mydomain.com : retry timeout exceeded 2018-09-26 01:28:52 1g503W-00020R-Fz root@server.hosting.com : error ignored 2018-09-26 01:28:52 1g503W-00020R-Fz aarti@mydomain.com : error ignored 2018-09-26 01:28:52 1g503W-00020R-Fz Completed 2018-09-26 01:28:52 cwd=/usr/local/cpanel/whostmgr/docroot 4 args: /usr/sbin/exim -v -M 1g4zaU-0001ql-NE 2018-09-26 01:28:52 1g4zaU-0001ql-NE Unfrozen by forced delivery 2018-09-26 01:29:07 1g4zaU-0001ql-NE H=IP address [IP address] Connection timed out 2018-09-26 01:29:07 1g4zaU-0001ql-NE == aarti@mydomain.com (aarti@mydomain.com, root@server.hosting.com) R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:29:07 1g4zaU-0001ql-NE == root@server.hosting.com R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:29:07 1g4zaU-0001ql-NE ** root@server.hosting.com : retry timeout exceeded 2018-09-26 01:29:07 1g4zaU-0001ql-NE ** aarti@mydomain.com : retry timeout exceeded 2018-09-26 01:29:07 1g4zaU-0001ql-NE root@server.hosting.com : error ignored 2018-09-26 01:29:07 1g4zaU-0001ql-NE aarti@mydomain.com : error ignored 2018-09-26 01:29:07 1g4zaU-0001ql-NE Completed 2018-09-26 01:29:07 cwd=/usr/local/cpanel/whostmgr/docroot 4 args: /usr/sbin/exim -v -M 1g4z7R-0001iF-OE 2018-09-26 01:29:07 1g4z7R-0001iF-OE Unfrozen by forced delivery 2018-09-26 01:29:23 1g4z7R-0001iF-OE H=IP address [IP address] Connection timed out 2018-09-26 01:29:23 1g4z7R-0001iF-OE == aarti@mydomain.com (aarti@mydomain.com, root@server.hosting.com) R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:29:23 1g4z7R-0001iF-OE == root@server.hosting.com R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:29:23 1g4z7R-0001iF-OE ** root@server.hosting.com : retry timeout exceeded 2018-09-26 01:29:23 1g4z7R-0001iF-OE ** aarti@mydomain.com : retry timeout exceeded 2018-09-26 01:29:23 1g4z7R-0001iF-OE root@server.hosting.com : error ignored 2018-09-26 01:29:23 1g4z7R-0001iF-OE aarti@mydomain.com : error ignored 2018-09-26 01:29:23 1g4z7R-0001iF-OE Completed 2018-09-26 01:29:23 cwd=/usr/local/cpanel/whostmgr/docroot 4 args: /usr/sbin/exim -v -M 1g4yeP-0001Yk-Sq 2018-09-26 01:29:23 1g4yeP-0001Yk-Sq Unfrozen by forced delivery 2018-09-26 01:29:31 SMTP connection from [127.0.0.1]:45640 (TCP/IP connection count = 1) 2018-09-26 01:29:33 SMTP connection from [127.0.0.1]:45640 closed by QUIT 2018-09-26 01:29:33 SMTP connection from [127.0.0.1]:51640 (TCP/IP connection count = 1) 2018-09-26 01:29:33 SMTP connection from (localhost) [127.0.0.1]:51640 closed by QUIT 2018-09-26 01:29:38 1g4yeP-0001Yk-Sq H=IP address [IP address] Connection timed out 2018-09-26 01:29:38 1g4yeP-0001Yk-Sq == aarti@mydomain.com (aarti@mydomain.com, root@server.hosting.com) R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:29:38 1g4yeP-0001Yk-Sq == root@server.hosting.com R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:29:38 1g4yeP-0001Yk-Sq == root@server.hosting.com R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:29:38 1g4yeP-0001Yk-Sq ** root@server.hosting.com : retry timeout exceeded 2018-09-26 01:29:38 1g4yeP-0001Yk-Sq ** aarti@mydomain.com : retry timeout exceeded 2018-09-26 01:29:38 1g4yeP-0001Yk-Sq root@server.hosting.com : error ignored 2018-09-26 01:29:38 1g4yeP-0001Yk-Sq aarti@mydomain.com : error ignored 2018-09-26 01:29:38 1g4yeP-0001Yk-Sq Completed 2018-09-26 01:29:38 cwd=/usr/local/cpanel/whostmgr/docroot 4 args: /usr/sbin/exim -v -M 1g4yBO-0001Px-1x 2018-09-26 01:29:38 1g4yBO-0001Px-1x Unfrozen by forced delivery 2018-09-26 01:29:53 1g4yBO-0001Px-1x H=IP address [IP address] Connection timed out 2018-09-26 01:29:53 1g4yBO-0001Px-1x == aarti@mydomain.com (aarti@mydomain.com, root@server.hosting.com) R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:29:53 1g4yBO-0001Px-1x == root@server.hosting.com R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:29:53 1g4yBO-0001Px-1x ** root@server.hosting.com : retry timeout exceeded 2018-09-26 01:29:53 1g4yBO-0001Px-1x ** aarti@mydomain.com : retry timeout exceeded 2018-09-26 01:29:53 1g4yBO-0001Px-1x ** aarti@mydomain.com : retry timeout exceeded 2018-09-26 01:29:53 1g4yBO-0001Px-1x root@server.hosting.com : error ignored 2018-09-26 01:29:54 1g4yBO-0001Px-1x aarti@mydomain.com : error ignored 2018-09-26 01:29:54 1g4yBO-0001Px-1x Completed 2018-09-26 01:29:54 cwd=/usr/local/cpanel/whostmgr/docroot 4 args: /usr/sbin/exim -v -M 1g4xiM-0001GP-1o 2018-09-26 01:29:54 1g4xiM-0001GP-1o Unfrozen by forced delivery 2018-09-26 01:30:01 cwd=/root 9 args: /usr/sbin/sendmail -FCronDaemon -i -odi -oem -oi -t -f root 2018-09-26 01:30:01 1g52Of-0002vl-Gt <= root@server.hosting.com U=root P=local S=769 T="Cron /app/bin/cron/kill_php.sh 2>&1 > /dev/null" for root 2018-09-26 01:30:01 cwd=/var/spool/exim 4 args: /usr/sbin/exim -odi -Mc 1g52Of-0002vl-Gt 2018-09-26 01:30:02 1g52Of-0002vl-Gt => aarti (aarti@mydomain.com, root@server.hosting.com) R=virtual_user T=dovecot_virtual_delivery C="250 2.0.0 yMDyLlkZq1vZKwAAsdbD1w Saved" 2018-09-26 01:30:02 1g52Of-0002vl-Gt ** aarti@mydomain.com (aarti@mydomain.com, root@server.hosting.com) R=mailarchive T=remote_smtp: all hosts for 'mydomain.com' have been failing for a long time (and retry time not reached) 2018-09-26 01:30:02 1g52Of-0002vl-Gt ** root@server.hosting.com R=mailarchive T=remote_smtp: all hosts for 'server.hosting.com' have been failing for a long time (and retry time not reached) 2018-09-26 01:30:02 cwd=/var/spool/exim 8 args: /usr/sbin/exim -odi -t -oem -oi -f <> -E1g52Of-0002vl-Gt 2018-09-26 01:30:02 1g52Og-0002vv-30 <= <> R=1g52Of-0002vl-Gt U=mailnull P=local S=2510 T="Mail delivery failed: returning message to sender" for root@server.hosting.com 2018-09-26 01:30:02 cwd=/var/spool/exim 4 args: /usr/sbin/exim -odi -Mc 1g52Og-0002vv-30 2018-09-26 01:30:02 1g52Og-0002vv-30 => aarti (aarti@mydomain.com, root@server.hosting.com) R=virtual_user T=dovecot_virtual_delivery C="250 2.0.0 OCrJEFoZq1vZKwAAsdbD1w Saved" 2018-09-26 01:30:02 1g52Og-0002vv-30 ** aarti@mydomain.com (aarti@mydomain.com, root@server.hosting.com) R=mailarchive T=remote_smtp: all hosts for 'mydomain.com' have been failing for a long time (and retry time not reached) 2018-09-26 01:30:02 1g52Og-0002vv-30 ** root@server.hosting.com R=mailarchive T=remote_smtp: all hosts for 'server.hosting.com' have been failing for a long time (and retry time not reached) 2018-09-26 01:30:02 1g52Og-0002vv-30 Frozen (delivery error message) 2018-09-26 01:30:02 1g52Of-0002vl-Gt Completed 2018-09-26 01:30:09 1g4xiM-0001GP-1o H=IP address [IP address] Connection timed out 2018-09-26 01:30:09 1g4xiM-0001GP-1o == aarti@mydomain.com (aarti@mydomain.com, root@server.hosting.com) R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:30:09 1g4xiM-0001GP-1o == root@server.hosting.com R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:30:09 1g4xiM-0001GP-1o ** root@server.hosting.com : retry timeout exceeded 2018-09-26 01:30:09 1g4xiM-0001GP-1o ** aarti@mydomain.com : retry timeout exceeded 2018-09-26 01:30:09 1g4xiM-0001GP-1o root@server.hosting.com : error ignored 2018-09-26 01:30:09 1g4xiM-0001GP-1o aarti@mydomain.com : error ignored 2018-09-26 01:30:09 1g4xiM-0001GP-1o Completed 2018-09-26 01:30:09 cwd=/usr/local/cpanel/whostmgr/docroot 4 args: /usr/sbin/exim -v -M 1g4xFK-00016J-A7 2018-09-26 01:30:09 1g4xFK-00016J-A7 Unfrozen by forced delivery 2018-09-26 01:30:24 1g4xFK-00016J-A7 H=IP address [IP address] Connection timed out 2018-09-26 01:30:24 1g4xFK-00016J-A7 == aarti@mydomain.com (aarti@mydomain.com, root@server.hosting.com) R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:30:24 1g4xFK-00016J-A7 == root@server.hosting.com R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:30:24 1g4xFK-00016J-A7 ** root@server.hosting.com : retry timeout exceeded 2018-09-26 01:30:24 1g4xFK-00016J-A7 ** aarti@mydomain.com : retry timeout exceeded 2018-09-26 01:30:24 1g4xFK-00016J-A7 root@server.hosting.com : error ignored 2018-09-26 01:30:24 1g4xFK-00016J-A7 aarti@mydomain.com : error ignored 2018-09-26 01:30:24 1g4xFK-00016J-A7 Completed 2018-09-26 01:30:24 cwd=/usr/local/cpanel/whostmgr/docroot 4 args: /usr/sbin/exim -v -M 1g4wmI-0000wm-Gk 2018-09-26 01:30:24 1g4wmI-0000wm-Gk Unfrozen by forced delivery 2018-09-26 01:30:39 1g4wmI-0000wm-Gk H=IP address [IP address] Connection timed out 2018-09-26 01:30:39 1g4wmI-0000wm-Gk == aarti@mydomain.com (aarti@mydomain.com, root@server.hosting.com) R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:30:39 1g4wmI-0000wm-Gk == root@server.hosting.com R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:30:39 1g4wmI-0000wm-Gk ** root@server.hosting.com : retry timeout exceeded 2018-09-26 01:30:39 1g4wmI-0000wm-Gk ** aarti@mydomain.com : retry timeout exceeded 2018-09-26 01:30:39 1g4wmI-0000wm-Gk root@server.hosting.com : error ignored 2018-09-26 01:30:39 1g4wmI-0000wm-Gk aarti@mydomain.com : error ignored 2018-09-26 01:30:40 1g4wmI-0000wm-Gk Completed 2018-09-26 01:30:40 cwd=/usr/local/cpanel/whostmgr/docroot 4 args: /usr/sbin/exim -v -M 1g4wJG-0000nz-Is 2018-09-26 01:30:40 1g4wJG-0000nz-Is Unfrozen by forced delivery 2018-09-26 01:30:55 1g4wJG-0000nz-Is H=IP address [IP address] Connection timed out 2018-09-26 01:30:55 1g4wJG-0000nz-Is == aarti@mydomain.com (aarti@mydomain.com, root@server.hosting.com) R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:30:55 1g4wJG-0000nz-Is == root@server.hosting.com R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:30:55 1g4wJG-0000nz-Is ** root@server.hosting.com : retry timeout exceeded 2018-09-26 01:30:55 1g4wJG-0000nz-Is ** aarti@mydomain.com : retry timeout exceeded 2018-09-26 01:30:55 1g4wJG-0000nz-Is root@server.hosting.com : error ignored 2018-09-26 01:30:55 1g4wJG-0000nz-Is aarti@mydomain.com : error ignored 2018-09-26 01:30:55 1g4wJG-0000nz-Is Completed 2018-09-26 01:30:55 cwd=/usr/local/cpanel/whostmgr/docroot 4 args: /usr/sbin/exim -v -M 1g4vqD-0000eV-OT 2018-09-26 01:30:55 1g4vqD-0000eV-OT Unfrozen by forced delivery 2018-09-26 01:31:10 1g4vqD-0000eV-OT H=IP address [IP address] Connection timed out 2018-09-26 01:31:10 1g4vqD-0000eV-OT == aarti@mydomain.com (aarti@mydomain.com, root@server.hosting.com) R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:31:10 1g4vqD-0000eV-OT == root@server.hosting.com R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:31:10 1g4vqD-0000eV-OT ** root@server.hosting.com : retry timeout exceeded 2018-09-26 01:31:10 1g4vqD-0000eV-OT ** aarti@mydomain.com : retry timeout exceeded 2018-09-26 01:31:10 1g4vqD-0000eV-OT root@server.hosting.com : error ignored 2018-09-26 01:31:10 1g4vqD-0000eV-OT aarti@mydomain.com : error ignored 2018-09-26 01:31:11 1g4vqD-0000eV-OT Completed 2018-09-26 01:31:11 cwd=/usr/local/cpanel/whostmgr/docroot 4 args: /usr/sbin/exim -v -M 1g4vNC-0000W8-Lo 2018-09-26 01:31:11 1g4vNC-0000W8-Lo Unfrozen by forced delivery 2018-09-26 01:31:26 1g4vNC-0000W8-Lo H=IP address [IP address] Connection timed out 2018-09-26 01:31:26 1g4vNC-0000W8-Lo == aarti@mydomain.com (aarti@mydomain.com, root@server.hosting.com) R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:31:26 1g4vNC-0000W8-Lo == root@server.hosting.com R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:31:26 1g4vNC-0000W8-Lo ** root@server.hosting.com : retry timeout exceeded 2018-09-26 01:31:26 1g4vNC-0000W8-Lo ** aarti@mydomain.com : retry timeout exceeded 2018-09-26 01:31:26 1g4vNC-0000W8-Lo root@server.hosting.com : error ignored 2018-09-26 01:31:26 1g4vNC-0000W8-Lo aarti@mydomain.com : error ignored 2018-09-26 01:31:26 1g4vNC-0000W8-Lo Completed 2018-09-26 01:31:26 cwd=/usr/local/cpanel/whostmgr/docroot 4 args: /usr/sbin/exim -v -M 1g4uuA-0000M7-Eq 2018-09-26 01:31:26 1g4uuA-0000M7-Eq Unfrozen by forced delivery 2018-09-26 01:31:41 1g4uuA-0000M7-Eq H=IP address [IP address] Connection timed out 2018-09-26 01:31:41 1g4uuA-0000M7-Eq == aarti@mydomain.com (aarti@mydomain.com, root@server.hosting.com) R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:31:41 1g4uuA-0000M7-Eq == root@server.hosting.com R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:31:41 1g4uuA-0000M7-Eq ** root@server.hosting.com : retry timeout exceeded 2018-09-26 01:31:41 1g4uuA-0000M7-Eq ** aarti@mydomain.com : retry timeout exceeded 2018-09-26 01:31:41 1g4uuA-0000M7-Eq root@server.hosting.com : error ignored 2018-09-26 01:31:41 1g4uuA-0000M7-Eq aarti@mydomain.com : error ignored 2018-09-26 01:31:41 1g4uuA-0000M7-Eq Completed 2018-09-26 01:31:41 cwd=/usr/local/cpanel/whostmgr/docroot 4 args: /usr/sbin/exim -v -M 1g4uR8-0000DI-FM 2018-09-26 01:31:41 1g4uR8-0000DI-FM Unfrozen by forced delivery 2018-09-26 01:31:56 1g4uR8-0000DI-FM H=IP address [IP address] Connection timed out 2018-09-26 01:31:56 1g4uR8-0000DI-FM == aarti@mydomain.com (aarti@mydomain.com, root@server.hosting.com) R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:31:56 1g4uR8-0000DI-FM == root@server.hosting.com R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:31:56 1g4uR8-0000DI-FM ** root@server.hosting.com : retry timeout exceeded 2018-09-26 01:31:56 1g4uR8-0000DI-FM ** aarti@mydomain.com : retry timeout exceeded 2018-09-26 01:31:56 1g4uR8-0000DI-FM root@server.hosting.com : error ignored 2018-09-26 01:31:57 1g4uR8-0000DI-FM aarti@mydomain.com : error ignored 2018-09-26 01:31:57 1g4uR8-0000DI-FM Completed 2018-09-26 01:31:57 cwd=/usr/local/cpanel/whostmgr/docroot 4 args: /usr/sbin/exim -v -M 1g4ty6-0008VN-Cu 2018-09-26 01:31:57 1g4ty6-0008VN-Cu Unfrozen by forced delivery 2018-09-26 01:32:12 1g4ty6-0008VN-Cu H=IP address [IP address] Connection timed out 2018-09-26 01:32:12 1g4ty6-0008VN-Cu == aarti@mydomain.com (aarti@mydomain.com, root@server.hosting.com) R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:32:12 1g4ty6-0008VN-Cu == root@server.hosting.com R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:32:12 1g4ty6-0008VN-Cu ** root@server.hosting.com : retry timeout exceeded 2018-09-26 01:32:12 1g4ty6-0008VN-Cu ** aarti@mydomain.com : retry timeout exceeded 2018-09-26 01:32:12 1g4ty6-0008VN-Cu root@server.hosting.com : error ignored 2018-09-26 01:32:12 1g4ty6-0008VN-Cu aarti@mydomain.com : error ignored 2018-09-26 01:32:12 1g4ty6-0008VN-Cu Completed 2018-09-26 01:32:12 cwd=/usr/local/cpanel/whostmgr/docroot 4 args: /usr/sbin/exim -v -M 1g4tV4-0008Lu-Gn 2018-09-26 01:32:12 1g4tV4-0008Lu-Gn Unfrozen by forced delivery 2018-09-26 01:32:27 1g4tV4-0008Lu-Gn H=IP address [IP address] Connection timed out 2018-09-26 01:32:27 1g4tV4-0008Lu-Gn == aarti@mydomain.com (aarti@mydomain.com, root@server.hosting.com) R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:32:27 1g4tV4-0008Lu-Gn == root@server.hosting.com R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:32:27 1g4tV4-0008Lu-Gn ** root@server.hosting.com : retry timeout exceeded 2018-09-26 01:32:27 1g4tV4-0008Lu-Gn ** aarti@mydomain.com : retry timeout exceeded 2018-09-26 01:32:27 1g4tV4-0008Lu-Gn root@server.hosting.com : error ignored 2018-09-26 01:32:27 1g4tV4-0008Lu-Gn aarti@mydomain.com : error ignored 2018-09-26 01:32:27 1g4tV4-0008Lu-Gn Completed 2018-09-26 01:32:27 cwd=/usr/local/cpanel/whostmgr/docroot 4 args: /usr/sbin/exim -v -M 1g4t2H-0008CI-Eu 2018-09-26 01:32:27 1g4t2H-0008CI-Eu Unfrozen by forced delivery 2018-09-26 01:32:42 1g4t2H-0008CI-Eu H=IP address [IP address] Connection timed out 2018-09-26 01:32:42 1g4t2H-0008CI-Eu == aarti@mydomain.com (aarti@mydomain.com, root@server.hosting.com) R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:32:42 1g4t2H-0008CI-Eu == root@server.hosting.com R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:32:42 1g4t2H-0008CI-Eu ** root@server.hosting.com : retry timeout exceeded 2018-09-26 01:32:42 1g4t2H-0008CI-Eu ** aarti@mydomain.com : retry timeout exceeded 2018-09-26 01:32:42 1g4t2H-0008CI-Eu root@server.hosting.com : error ignored 2018-09-26 01:32:43 1g4t2H-0008CI-Eu aarti@mydomain.com : error ignored 2018-09-26 01:32:43 1g4t2H-0008CI-Eu Completed 2018-09-26 01:32:43 cwd=/usr/local/cpanel/whostmgr/docroot 4 args: /usr/sbin/exim -v -M 1g4sZ0-00083f-Bu 2018-09-26 01:32:43 1g4sZ0-00083f-Bu Unfrozen by forced delivery 2018-09-26 01:32:58 1g4sZ0-00083f-Bu H=IP address [IP address] Connection timed out 2018-09-26 01:32:58 1g4sZ0-00083f-Bu == aarti@mydomain.com (aarti@mydomain.com, root@server.hosting.com) R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:32:58 1g4sZ0-00083f-Bu == root@server.hosting.com R=mailarchive T=remote_smtp defer (110): Connection timed out 2018-09-26 01:32:58 1g4sZ0-00083f-Bu ** root@server.hosting.com : retry timeout exceeded 2018-09-26 01:32:58 1g4sZ0-00083f-Bu ** aarti@mydomain.com : retry timeout exceeded 2018-09-26 01:32:58 1g4sZ0-00083f-Bu ** aarti@mydomain.com : retry timeout exceeded 2018-09-26 01:32:58 1g4sZ0-00083f-Bu root@server.hosting.com : error ignored 2018-09-26 01:32:58 1g4sZ0-00083f-Bu aarti@mydomain.com : error ignored 2018-09-26 01:32:58 1g4sZ0-00083f-Bu Completed 2018-09-26 01:34:32 SMTP connection from [127.0.0.1]:45706 (TCP/IP connection count = 1) 2018-09-26 01:34:34 SMTP connection from [127.0.0.1]:45706 closed by QUIT 2018-09-26 01:34:34 SMTP connection from [127.0.0.1]:51702 (TCP/IP connection count = 1) 2018-09-26 01:34:34 SMTP connection from (localhost) [127.0.0.1]:51702 closed by QUIT 2018-09-26 01:35:13 SMTP connection from [IP address]:60207 (TCP/IP connection count = 1) 2018-09-26 01:35:13 no host name found for IP address IP address 2018-09-26 01:35:35 dovecot_login authenticator failed for ([IP address]) [IP address]:60207: 535 Incorrect authentication data (set_id=anyuser) 2018-09-26 01:35:35 SMTP connection from ([IP address]) [IP address]:60207 lost 2018-09-26 01:36:55 cwd=/var/spool/exim 2 args: /usr/sbin/exim -qG 2018-09-26 01:36:55 Start queue run: pid=11468 2018-09-26 01:36:55 1g4qgs-0007T5-Ig Message is frozen 2018-09-26 01:36:55 1g4iGI-0004Iq-53 Message is frozen 2018-09-26 01:36:55 1g4hnG-00043E-1x Message is frozen 2018-09-26 01:36:55 1g4fv7-0003MS-QS Unfrozen by errmsg timer 2018-09-26 01:36:55 1g4fv7-0003MS-QS ** aarti@mydomain.com (aarti@mydomain.com, root@server.hosting.com) R=mailarchive T=remote_smtp: all hosts for 'mydomain.com' have been failing for a long time (and retry time not reached) 2018-09-26 01:36:55 1g4fv7-0003MS-QS ** root@server.hosting.com R=mailarchive T=remote_smtp: all hosts for 'server.hosting.com' have been failing for a long time (and retry time not reached) 2018-09-26 01:36:55 1g4fv7-0003MS-QS root@server.hosting.com : error ignored 2018-09-26 01:36:55 1g4fv7-0003MS-QS aarti@mydomain.com : error ignored
    0
  • cPanelLauren
    Hi @Azim None of this data is relevant to a mail filter either. No mail filtering is occurring in these logs. At this point, in order to assist you can you please open a ticket using the link in my signature? Once open please reply with the Ticket ID here so that we can update this thread with the resolution once the ticket is resolved. Thanks!
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  • Azim
    Ok, so I requets you to provide me the steps to get the logs so that I can give you the correct logs. Thanks so much for your help
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  • Azim
    So may be I did not explain my problem earlier but the problem is , Whenever I add the exception in the codes then rule stop working.Below is the details, ----- IT works (A) Filter for bcc to mail.vault@proimagejewelry.com #vi /usr/local/cpanel/etc/exim/sysfilter/options/newfilter if first_delivery and ("$h_from:" contains "@proimagejewelry.com") #and not ("$h_from:" contains "aarti@proimagejewelry.com") #and not ("$h_from:" contains "sudha@proimagejewelry.com") and not ("$h_X-Spam-Checker-Version:" begins "SpamAssassin") then unseen deliver "mail.vault@proimagejewelry.com" endif IT also works...... (B) Router for forwarding all emails for @proimagejewelry.com domain to address mail.vault@proimagejewelry.com #/etc/exim.conf catchall: driver = redirect domains = proimagejewelry.com data = mail.vault@proimagejewelry.com But forwarding does not happen when we uncomment lines from filter in file /usr/local/cpanel/etc/exim/sysfilter/options/newfilter #and not ("$h_from:" contains "aarti@proimagejewelry.com") #and not ("$h_from:" contains "sudha@proimagejewelry.com") So there are many users for whom I dont want to create any email backup. Please suggest how do I achieve this.
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  • Azim
    I also submitted ticket for the same as per your guidance.
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  • cPanelLauren
    HI @Azim Can you provide me the ticket ID so that I can check in on the ticket? Thanks!
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