Out of disk space issue

Dafoxx

• September 20, 2018 06:57

Hey guys, im fairly new to cPannel. Had a customer call up saying there out of disk space so i went on via SSH [root@server1 ~]# df Filesystem 1K-blocks Used Available Use% Mounted on /dev/mapper/cl-root 52403200 23757388 28645812 46% / devtmpfs 16374648 0 16374648 0% /dev tmpfs 16382836 0 16382836 0% /dev/shm tmpfs 16382836 1426808 4956028 9% /run tmpfs 16382836 0 16382836 0% /sys/fs/cgroup /dev/sda1 1038336 158772 879564 16% /boot /dev/mapper/cl-home 1881528708 1630110356 251418352 87% /home tmpfs 3276568 0 3276568 0% /run/user/0 going to this folder results in access denied via Root user. Please help? Kind regards Oliver

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  Dafoxx

  • September 20, 2018 12:31

  Think I have found the prob, backup retention is useing all the space, they had its retention set to 5 backups jobs, with each being around 260gb

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  dalem

  • September 20, 2018 12:59

  from what you posted your not out of disk space /home partition is pretty full but not yet maxed going to which folder ?

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  Dafoxx

  • September 20, 2018 14:30

  I ment to add, we have cleard 26gb previous to this image. but users were unable to login with the "contact your provider" messae the server its self is only like 260gb so unsure why 1.8Tb is being used. but its likely down to the backup eating the space up

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  cPanelLauren

  • September 20, 2018 19:31

  Hello @Dafoxx If you have backups configured and set to go to /home/ that would explain the usage: /dev/mapper/cl-home 1881528708 1630110356 251418352 87% /home
  If you have retention settings configured you may want to check the backup logs to ensure that they're being completed normally. You can find them here: /usr/local/cpanel/logs/cpbackup/
  If you want to read more about backup configurations and retention settings you can find the information here: Backup Configuration - Version 74 Documentation - cPanel Documentation To find out specifically what is consuming so much disk space you can run something like the following from /home/: du -h --max-depth=1
  Thanks!

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