Skip to main content

Apache rebuild problem after removing main domain

Comments

7 comments

  • Infopro
    I'm not sure I follow all that. I don't understand why you'd delete the DNS to change the domain name on an account. You should be able to use the tools in WHM for this I believe: WebHost Manager "Account Functions "Modify an Account To change the hostname of the server: WebHost Manager "Networking Setup "Change Hostname Assuming you can access that Modify an Account page, add the new, actual domain name there.
    0
  • chris0147
    I'm not sure I follow all that. I don't understand why you'd delete the DNS to change the domain name on an account. You should be able to use the tools in WHM for this I believe: WebHost Manager "Account Functions "Modify an Account To change the hostname of the server: WebHost Manager "Networking Setup "Change Hostname Assuming you can access that Modify an Account page, add the new, actual domain name there.

    @Infopro Well I have to deleted the DNS because I cant change the main domain name on my account, example: change it from example.com to mydomain.com. I have modify an account to add the main domain I deleted both domains from DNS. After I have done that, I have trouble with change the SSL IP because the IP wasn't match with the domain IP so I have managed to changed it. Then I cant be able to change the IP for my account. I tried to use apache rebuild but I couldnt as it give me the error. Both of my accounts are using the same IP. I want to change the IP but I cant because the IP are reversed. I am sure you know where the trouble is coming from?? I have already tried "change hostname" but it didn't make any difference.
    0
  • Infopro
    Here are the docs for changing an accounts IP address: Change Site's IP Address - Version 74 Documentation - cPanel Documentation
    0
  • chris0147
    Here are the docs for changing an accounts IP address:
    0
  • Infopro
    This is a task for your Hosting Provider, as the message states.
    0
  • chris0147
    This is a task for your Hosting Provider, as the message states.

    @
    0
  • Infopro
    I saw the screenshots. Please be sure to atttach images to your posts in the future, do not link to them. Please feel free to open a ticket to cPanel Technical Support if you wish. Support & Customer Service | cPanel, Inc. Your domain is apparently not setup correctly, everything else, SSL, DKIM etc. is having issues due to that. The only other option I might suggest here is to remove the account, after backing up any websites on it, and recreate it properly. If you can.
    0

Please sign in to leave a comment.