v76 fresh install first setup fail

vacancy

• October 18, 2018 07:10

Hello there I tried clean installation in v76 version for trial purposes. I finished the installation successfully, but when I switched from whm to initial setup, when I said accept terms, I saw an error and could not proceed. Error: The system could not process your agreement: The API request failed with the following error: 500 - Internal Server Error.
UPDATE: Hostname address changed the problem solved.

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  Infopro

  • October 18, 2018 14:24

  Thanks for updating your thread. I am curious enough to ask how the install went ok if the hostname wasn't set properly. It normally will flag a hostname issue at the start, not the end. Could you expand on this a bit more if you don't mind? Thanks!

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  vacancy

  • October 18, 2018 18:47

  Hello The hostname address was not specified when the server operating system was installed, I made the hostname configuration before the cpanel installation, I completed the cpanel installation and restarted the server. I think at this stage the hostname information was deleted again. I set the hostname again from ssh and completed the initial setup process.

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  Infopro

  • October 18, 2018 21:06

  Ah, ok. Thanks for the additional details.

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