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MySQL desynchronising passwords with WHM/PhpMyAdmin

Comments

7 comments

  • 24x7server
    Hi, When you reset the password, try enabling the digest authentication..
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  • inteldigital
    Hi, When you reset the password, try enabling the digest authentication..

    I'm not sure what that would help? I'm connecting from macOS not Windows, and I have a valid SSL certificate?
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  • 24x7server
    I'm not sure what that would help? I'm connecting from macOS not Windows, and I have a valid SSL certificate?

    It does not matter from where you login. cPanel interface is web-based, so it is logged in via browser only, so you will have to select the option I sated while resetting the password..
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  • inteldigital
    No, what I mean is, that digest authentication is pointless if my server is not Windows?
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  • cPanelLauren
    Hi @inteldigital If you go to WHM>>Account Information>>List Accounts and click the + symbol next to the account then change the password as well as check "Sync MySQL password" does the issue persist?
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  • inteldigital
    Hi @cPanelLauren Thanks for getting back to me. I can't seem to find the option to checkbox "Sync MySQL password" ? Regards, Ben
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  • cPanelLauren
    It's only present if there's a .my.cnf in the user's home directory. It's the only thing I could think of to cause the mysql passwords to become unsynchronized like you were describing. I would suggest opening a ticket if/when it occurs again (and before you change it) so we can observe and investigate the behavior on the server as it's occurring.
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