Problem with sending emails to gmail from webmail

Mhmd

• October 24, 2018 11:09

Hello, Dears I have VPS on Digital Ocean, I install cPanel on it. All is working fine, i added new accounts for additional domains the webmails for the additional accounts can't send emails to gmail, hotmail ...ect i don't know how to solve this issue and if the problem is with DNS records. Any help or tutorials with setting up DNS for additional accounts. Thank you. Note: the emails are delivered successfully but not receiving in gmail.

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  GOT

  • October 24, 2018 18:03

  There's a number of things you'd need to check. The most important would be that your IP has a reverse DNS record set up and that whatever its set to also resolves back to your server. You may want to look at the exim logs to see what reason gmail is specifically giving for bouncing the email.

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  cPanelLauren

  • October 24, 2018 23:05

  I would second the advice provided by @GOT and I'd like to add you may want to check the following out: How to Keep your Email Out of the Spam Folder - cPanel Knowledge Base - cPanel Documentation

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