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When I send mail, it goes in their junk box

Mikeez
Hello, as I was searching the forum. Noticed a lot of people having this issue..but it seems like people did not get it resolved. SPF and DKIM are both enabled. They are both set up. I can show you what I have if it is important. I tried with outlook application and my iphone mail application to send email both in SSL connections. I don't know why people receive my email in their junk!!

Comments

5 comments

Date Votes
  • rpvw
    You might find this resource useful - if you are not the server administrator, you will probably need to ask for their help. How to Keep your Email Out of the Spam Folder - cPanel Knowledge Base - cPanel Documentation
    0
  • cPanelMichael
    Hello @Mikeez, The link in the previous post is the best place to start. I recommend reporting the issue to your web hosting provider as well in order to see if they can offer any additional details about the SPAM compliance of the local cPanel server. Thank you.
    0
  • Mikeez
    You might find this resource useful - if you are not the server administrator, you will probably need to ask for their help.
    0
  • cPanelMichael
    I have seen the link before posting, my web hosting is a friend of mine who has a reseller account. He cannot identify the problem. However, the problem should be on his end?

    Hello @Mikeez, Root access to the server is typically a requirement to investigate and address this type of issue. As a reseller, they will need to contact their reseller web hosting provider to report the issue because resellers do not have root access to the server. Thank you.
    0
  • VefeindLTD
    Check this site for Blacklisted IP I did have my emails deliver to spam MultiRBL.valli.org - Blacklist, Whitelist and FCrDNS check tool And I did send for a weed emails from my server to 15 email accounts gmail, yahoo and outlook and mark the emails not spam.
    0

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