Using Symlinks with WebDisk

Hello All, I'm administrating a website hosted by HostGator, which is currently running cPanel version:11.70.0.59 (standard). Recently, I created a WebDisk with a read-only account to allow some users controlled access to download files from the server. I got the webDisk itself to work fine using the default setup scripts provided for Windows, but I'm running into a problem. The folder that the WebDisk points to has two symlinks to two other directories within the server folder structure. I did this so that I can control exactly what content is available to the WebDisk without having to reorganize the entire folder structure of the server. I created the folder symlinks through the SSH terminal and they work fine if I click on them from within the cPanel file manger, but when I connect to the WebDisk in Windows (accessing it using the Windows File Explorer in Windows 7 and 10), the symlinks show up as blank files with the names of the folders, rather than as folders. (NOTE: if I create regular folders and files within the WebDisk folder, they do work as expected) I'm wondering if this behavior is expected or if there is a setting somewhere I need to adjust to get symlinks to work? Thanks, Jason O