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[CPANEL-23398] Unable to accept the EULA

Comments

7 comments

  • cPanelMichael
    Hello @egyptman, This can happen if the server is not licensed. Can you confirm that your server's IP address is associated with a valid license? You can check by using the following link:
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  • RomeroCarvalhoTV
    I Have the same problem and my server ip is licensed. it's a new server i buy the licence today and when i instal i get this message
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  • cPanelMichael
    I Have the same problem and my server ip is licensed. it's a new server i buy the licence today and when i instal i get this message

    Hello @RomeroCarvalhoTV, Can you verify if there are any error messages when running the /usr/local/cpanel/cpkeyclt command on this system? Thank you.
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  • Inna
    Hello, I've fresh installed cPanel 76 trial for testing purposes on CentOS 7.1, and have configured hostname before the installation, but when I login to WHM to accept the terms, it shows: Error: The system could not process your agreement: The API request failed with the following error: 500 - Internal Server Error. When I run commands like "hostname", "hostnamectl" and "cat /etc/hostname", they work fine. Even I ping my hostname fine. What should I do?
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  • Inna
    I've bought this VPS as a new one: [removed link with real IP] But it seems someone else than me have had used cpanel trial. What should I do? I should ask the hosting provider to change the IP? Or you can activate trial for me?
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  • cPanelMichael
    Hello @Inna, Please open a
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  • cPanelMichael
    Hello, This is fixed in cPanel & WHM version here and see which build is published to each release tier by clicking
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