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[CPANEL-23812] update_db_cache cron job failing

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5 comments

  • cPanelMichael
    Hello @baronn, Can you open a
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  • baronn
    Hello @baronn, Can you open a
    0
  • baronn
    Hello @baronn, Can you open a
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  • cPanelMichael
    Hi @baronn, I'm glad to see you were able to get the ticket opened. To update, internal case CPANEL-23812 is open to address an issue where the /usr/local/cpanel/scripts/update_db_cache cron job fails when the MySQL service restart (triggered by the /usr/local/cpanel/bin/mysqluserstore cron job) doesn't finish quickly enough. I'll monitor this case and update this thread with more information as it becomes available. In the meantime, the following steps are available as a temporary workaround: 1. Login via SSH as root. 2. Edit the root crontab using the "crontab -e" command. This will open the contents of the crontab file in the default system text editor. 3. Modify the following line: 30 */2 * * * /usr/local/cpanel/bin/mysqluserstore >/dev/null 2>&1
    To: 25 */2 * * * /usr/local/cpanel/bin/mysqluserstore >/dev/null 2>&1
    4. Save the file and exit. This will run the conflicting cron job at a different minute. Thank you.
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  • cPanelMichael
    Hello Everyone, To update, this is fixed in cPanel & WHM version here and see which build is published to each release tier by clicking
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