cPanel Upgrade to Version 76 Stuck

I am trying yo Upgrade cPanel through WHM. At 30% it seems to have frozen while running the process: Running rpmup (yum -y update). How do I fix this issue? Here is the log:

[2018-11-07 09:06:28 -0700]   Processing: Checking RPM DB for corruption
[2018-11-07 09:06:28 -0700]    - Processing command `/usr/local/cpanel/scripts/find_and_fix_rpm_issues`
[2018-11-07 09:06:31 -0700]      [/usr/local/cpanel/scripts/find_and_fix_rpm_issues]   Checking that the RPM DB is OK...
[2018-11-07 09:06:31 -0700]      [/usr/local/cpanel/scripts/find_and_fix_rpm_issues]   glibc-2.12-1.212.el6.x86_64
[2018-11-07 09:06:31 -0700]      [/usr/local/cpanel/scripts/find_and_fix_rpm_issues]   glibc-2.12-1.212.el6.i686
[2018-11-07 09:06:31 -0700]      [/usr/local/cpanel/scripts/find_and_fix_rpm_issues]   OK: RPM DB is responding to queries
[2018-11-07 09:06:31 -0700]      [/usr/local/cpanel/scripts/find_and_fix_rpm_issues]   Testing if rpm_is_working RPM is installed
[2018-11-07 09:06:31 -0700]      [/usr/local/cpanel/scripts/find_and_fix_rpm_issues]   package rpm_is_working is not installed
[2018-11-07 09:06:31 -0700]      [/usr/local/cpanel/scripts/find_and_fix_rpm_issues]   Testing if it's possible to install a simple RPM
[2018-11-07 09:06:31 -0700]      [/usr/local/cpanel/scripts/find_and_fix_rpm_issues]   Preparing...                ##################################################
[2018-11-07 09:06:31 -0700]      [/usr/local/cpanel/scripts/find_and_fix_rpm_issues]   rpm_is_working              ##################################################
[2018-11-07 09:06:31 -0700]    - Finished in 2.286 seconds
[2018-11-07 09:06:31 -0700]   Processing: Running rpmup (yum -y update)
[2018-11-07 09:06:31 -0700]    - Processing command `/usr/local/cpanel/scripts/rpmup`

cPanelMichael

November 07, 2018 16:10

Hello @Connor Warden, Can you confirm how long the update process has been stuck at the /usr/local/cpanel/scripts/rpmup command? This can sometimes take a few minutes, depending on your server's hardware and the amount of packages updating. If it doesn't finish in the next few minutes, please open a

Connor Warden

November 07, 2018 16:17

2 hours. I started submitting a ticket but it said to contact GoDaddy first so that is what I am doing right now.

November 07, 2018 19:24

Hello @Connor Warden, Let us know how the outcome once they respond. Thank you.

cPanel Upgrade to Version 76 Stuck

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