Easyapache 3 Update failure

mickalo

• November 07, 2018 11:30

We are currently still using easyapache 3 at this time weren't sure we could continue using the server at the end of the year but will be upgrading to eastyapache 4 later this month. Anyway when we bring up the Easyapache 3 in the WHM we get the following errors: Making sure we have the latest files... [2018-11-07 11:25:41 -0600] die [cpanelsync] Signature verification failed for URL 'http://httpupdate.cpanel.net/cpanelsync/easy/Cpanel/.cpanelsync.bz2'. Signature rollback detected. Please see https://go.cpanel.net/sigerrors for further information about this error. at /usr/local/cpanel/Cpanel/HttpRequest.pm line 1172. Cpanel::HttpRequest::_die(Cpanel::HttpRequest=HASH(0x18f6f18), "Signature verification failed for URL 'http://httpupdate.cpan"...) called at /usr/local/cpanel/Cpanel/HttpRequest.pm line 1182 Cpanel::HttpRequest::_sigerror_die(Cpanel::HttpRequest=HASH(0x18f6f18), "Signature verification failed for URL 'http://httpupdate.cpan"...) called at /usr/local/cpanel/Cpanel/HttpRequest.pm line 347 Cpanel::HttpRequest::request(Cpanel::HttpRequest=HASH(0x18f6f18), "host", "httpupdate.cpanel.net", "url", "/cpanelsync/easy/Cpanel/.cpanelsync.bz2", "protocol", 1, "destfile", ...) called at /usr/local/cpanel/scripts/cpanelsync line 152 eval {...} called at /usr/local/cpanel/scripts/cpanelsync line 152 Scripts::cpanelsync::script("Scripts::cpanelsync", "--signed=1", "--quiet=1", "httpupdate.cpanel.net", "/cpanelsync/easy/Cpanel", "/var/cpanel/perl/easy/Cpanel") called at /usr/local/cpanel/scripts/cpanelsync line 36 [2018-11-07 11:25:42 -0600] die [cpanelsync] Signature verification failed for URL 'http://httpupdate.cpanel.net/cpanelsync/easy/Cpanel/.cpanelsync'. Signature rollback detected. Please see https://go.cpanel.net/sigerrors for further information about this error. at /usr/local/cpanel/Cpanel/HttpRequest.pm line 1172. Cpanel::HttpRequest::_die(Cpanel::HttpRequest=HASH(0x18f6f18), "Signature verification failed for URL 'http://httpupdate.cpan"...) called at /usr/local/cpanel/Cpanel/HttpRequest.pm line 1182 Cpanel::HttpRequest::_sigerror_die(Cpanel::HttpRequest=HASH(0x18f6f18), "Signature verification failed for URL 'http://httpupdate.cpan"...) called at /usr/local/cpanel/Cpanel/HttpRequest.pm line 347 Cpanel::HttpRequest::request(Cpanel::HttpRequest=HASH(0x18f6f18), "host", "httpupdate.cpanel.net", "url", "/cpanelsync/easy/Cpanel/.cpanelsync", "protocol", 1, "destfile", ...) called at /usr/local/cpanel/scripts/cpanelsync line 152 eval {...} called at /usr/local/cpanel/scripts/cpanelsync line 152 Scripts::cpanelsync::script("Scripts::cpanelsync", "--signed=1", "--quiet=1", "httpupdate.cpanel.net", "/cpanelsync/easy/Cpanel", "/var/cpanel/perl/easy/Cpanel") called at /usr/local/cpanel/scripts/cpanelsync line 36
what exactly is the problem here never seen this error before. THX

• 

  cPanelMichael

  • November 07, 2018 17:21

  Hello @mickalo, Can you verify if you've setup a /etc/cpsources.conf file on this system to force a specific mirror? EX: cat /etc/cpsources.conf
  By default, the file should not exist. If it doesn't exist on your system, can you open a

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  mickalo

  • November 07, 2018 17:24

  no the file does not exist on the server and we've never setup or created that file.

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  cPanelMichael

  • November 07, 2018 17:26

  Hello @mickalo, In that case, please open a

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  mickalo

  • November 07, 2018 17:44

  Support Request ID is: 10669789

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  cPanelMichael

  • November 08, 2018 13:45

  Hello, To update, this was fixed by temporarily forcing the use of a separate mirror in the /etc/cpsources.conf file. Once the EA3 update completed, the /etc/cpsources.conf file was removed. Thank you.

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  mickalo

  • November 08, 2018 13:48

  ok thanks for the info. I was informed yesterday that it was fixed but wasn't sure what was done. As always Cpanel support is top notch. thanks again,

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