Skip to main content

How to use mbstring and fileinfo

cjsmiff
Hi, When installing fileinfo through Easyapache4 it automatically removes mbstring (and various others). All of my client's sites need mbstring installed except for one that can't live without fileinfo installed instead. Does anyone know how I can enable both? Or, how do I enable fileinfo for one Account only? Or, is there another solution that I'm not finding/seeing please?! Many thanks for your time :-)

Comments

5 comments

Date Votes
  • cPanelMichael
    Hello @cjsmiff, I've been unable to reproduce this behavior on a test system: # rpm -qa|grep ea-php72-php-mbstring ea-php72-php-mbstring-7.2.11-2.2.3.cpanel.x86_64 # yum install ea-php72-php-fileinfo # rpm -qa|grep ea-php72-php-fileinfo ea-php72-php-fileinfo-7.2.11-2.2.3.cpanel.x86_64 # rpm -qa|grep ea-php72-php-mbstring ea-php72-php-mbstring-7.2.11-2.2.3.cpanel.x86_64
    Can you let me know the specific steps you are using to reproduce this issue? Additionally, can you let me know which version of cPanel & WHM is installed on the system? Thank you.
    0
  • cjsmiff
    Hi, I have recently upgraded to WHM & cPanel 76.0.4. (Note: I had this problem with the previous versions too) In WHM Software-Easyapache4 I am clicking to Customize the cPanel Default package. In PHP Extensions I search for mbstring and enable it for php70 & 71 (see 1st pic below), then I click the Next buttons at the bottom of the page until I reach the Review page. It is on the Review page that I am told this action will uninstall fileinfo (See 2nd pic below) and it actually does uninstall it if I click to Provision it. - Removed - Many thanks for your time. :)
    0
  • cPanelMichael
    Hello @cjsmiff, It's possible there's some other conflict in-place that I'm not able to reproduce. Can you open a
    0
  • cjsmiff
    Hi, Thank you for your reply. Unfortunately I am not able to create an account to be able to do that as the link to click in the account activation email takes me to a page that says "The key did not match". So, I am unable to complete account activation. Do you know why please? Many thanks Claire :-)
    0
  • cPanelMichael
    Hi @cjsmiff, Can you open the request as an email sent directly to cs @ cpanel.net? You'll be assigned a ticket number and our CS team can forward the request over to Technical Support so we can determine why you're seeing "The key did not match" when opening a ticket and then proceed to assist you with the EA4 PHP module issue. Thank you.
    0

Please sign in to leave a comment.

Didn't find what you were looking for?

New post