[CPANEL-23906] Disabling FTP server removes FTP Server Selection from WHM UI

Stephen Bignell

• November 11, 2018 18:32

Hi I've had a customers server update to v76.0.5 overnight and the FTP selection Icon is missing. They normally leave FTP OFF so it would have been off during the upgrade. Now when I go to Home " Service Configuration " there is no FTP Server selector icon. The server does still need a reboot but I can't do that till tonight, but I suspect it won't appear after the reboot anyway. See attached screen grab

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  makcakaya

  • November 12, 2018 09:06

  I have exactly same problem. FTP was disabled before update.

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  makcakaya

  • November 12, 2018 13:50

  /scripts/setupftpserver pure-ftpd /scripts/upcp
  fixed my problem. I don't know if the first command had an effect.

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  cPanelMichael

  • November 12, 2018 20:25

  Hello Everyone, I've reproduced this issue and opened CPANEL-23906 to report the problem. I'll monitor this case and update this thread with more information as it becomes available. In the meantime, the workaround is to manually enable FTP via the command line. For example: /scripts/setupftpserver pure-ftpd
  Thank you.

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  cPanelMichael

  • November 30, 2018 15:21

  Hello, This is fixed in cPanel & WHM version here and see which build is published to each release tier by clicking

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