Server not accepting some emails

Hello! my server does not accept mail from certain servers. error in exim_mainlog: 2018-11-12 11:29:04 TLS error on connection from mail23552.example.com (080332.static.example.net) [222.255.xxx.xx]:1349 (SSL_accept): error:140760FC:SSL routines:SSL23_GET_CLIENT_HELLO:unknown protocol 2018-11-12 11:29:04 TLS error on connection from mail23552.example.com (080332.static.example.net) [222.255.xxx.xx]:1350 (SSL_accept): error:140760FC:SSL routines:SSL23_GET_CLIENT_HELLO:unknown protocol 2018-11-12 11:29:04 SMTP connection from mail23552.example.com (080332.static.example.net) [222.255.xxx.xx]:1349 closed by EOF 2018-11-12 11:29:04 SMTP connection from mail23552.example.com (080332.static.example.net) [222.255.xxx.xx]:1350 closed by EOF
I enable to allow weak SSL/TLS ciphers, add IP 222.255.xxx.xx to the "Sender verification bypass IP addresses", add IP to "Trusted SMTP IP addresses" but it did not help and the problem remained in "Mailserver Configuration" only one protocol specified - TLSv1.2 can i add SSLv2 and SSLv3? and how should this line look like? TLSv1.2 !SSLv2 !SSLv3?