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Change account to a new domain

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7 comments

  • GOT
    Modify account in whm will let you change the domain name. I do not recommend changing the user name though even though you can.
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  • GoWilkes
    Awesome, thanks! I didn't see the "Modify Account" option before :-)
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  • GoWilkes
    Just for clarity... When I change the domain for the account and then park the original domain to the account, is there going to be any propagation time? I'm 90% sure that the answer is no since the domains themselves won't be changing, but I wanted to make 100% sure before I risk any major down time!
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  • GOT
    Shouldn't be no as long as the IP is not changing.
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  • cPanelMichael
    When I change the domain for the account and then park the original domain to the account, is there going to be any propagation time?

    Hello @GoWilkes, DNS propagation isn't needed in this scenario because the IP addresses the domains resolve to isn't changing. Thank you.
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  • GoWilkes
    Sorry for bumping an old thread, but I'm just now getting around to doing this. Can you guys let me know of any potential errors or pitfalls that I need to look for after making this change? My plan is to unpark the .NET from the .CO, then change the primary domain from the .CO to the .NET while unselecting "Rename prefixed databases and database users", then immediately parking the .CO on top of the .NET. I'm pretty sure that I'll have to modify my email account usernames to the .NET (not a big deal), and all of the FTP accounts will need to change the Host to the .NET. Is there anything else I should check after changing it to make sure all is well?
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  • cPanelMichael
    Hello @GoWilkes, Here are some items to consider: 1. Read the the email account section of the document below for information about what happens when you remove and re-add an alias: 3. Consider creating an example/testing account with similar configuration settings and data and perform the action on the testing account first. The following document is helpful if you want to avoid registering real domains for testing:
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