Child failed to make LIVEAPI connection to cPanel

gildas

• November 23, 2018 01:25

Hello, When accessing the "cacheWall" topic from a CPANEL an error: Child failed to make LIVEAPI connection to cPanel is present. From the WHM a blank page is present when accessing the "CacheWall" (cachewall.com) heading. Do you know where this error comes from? error related to CPANEL or directly to the service CacheWal ? Do you know how to solve it? CPANEL version v76.0.7

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  Scath

  • November 25, 2018 18:47

  Same exact issue +1

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  gildas

  • November 26, 2018 15:36

  Hello, In the file : the following error is present: / usr / local / cpanel / logs / error_log 26-Nov-2018 17:18:49 Europe / Paris] PHP Fatal error: The file /usr/local/xvarnish/ui/whm/docroot/dashboard.php was encoded by the ionCube Encoder for PHP 5.4 and can not run under PHP 7.1 or later. Please ask the provider of the script to provide a version encoded with the ionCube Encoder for PHP 7.1. in Unknown on line 0

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  cPanelLauren

  • November 26, 2018 18:01

  Hello, This sounds directly related to xvarnish/cachewall. The error you're receiving is because you're using a version of IonCube that is not compatible with PHP 7.2 - cPanel's updated internal PHP version. In order to resolve this, you need to contact the provider of the cachewall plugin for updates or uninstall the plugin.

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  magj

  • December 06, 2018 08:23

  Hi Same exact issue, contacted the xvarnish/cachewall, no response yet. Does anybody have a working workaround? or an (equivalent) alternative? Best

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  cPanelLauren

  • December 06, 2018 12:49

  Hi @magj I'm unaware of one, the only solution I could provide at this point would be to uninstall the plugin. Thanks!

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