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Update RPM Errors

SJR
Just started getting this error when running WHM > Software > System Update: System update process has started. "yum" reported error code "1" when it ended: w/ yum -y Often errors like this can be resolved by running `yum makecache` System update process has finished. I tried reboot, and 'yum makecache' and still shows error. Any thoughts? Centos 7.5; v76.0.11

Comments

17 comments

Date Votes
  • SJR
    I 'think' this problem was introduce when I did the upgrade from v76.0.10 to v76.0.11. I usually run System Update each time there is a new cPanel upgrade and I have never seen this error before. Now I can see in the cPanel upgrade script this error: [2018-12-04 04:36:30 -0700] [/usr/local/cpanel/scripts/rpmup] ---> Package libXtst.x86_64 0:1.2.3-1.el7 will be installed [2018-12-04 04:36:30 -0700] [/usr/local/cpanel/scripts/rpmup] --> Finished Dependency Resolution [2018-12-04 04:36:30 -0700] [/usr/local/cpanel/scripts/rpmup] Error: Package: git-instaweb-1.8.3.1-20.el7.noarch (updates) [2018-12-04 04:36:30 -0700] [/usr/local/cpanel/scripts/rpmup] Error: Package: git-instaweb-1.8.3.1-20.el7.noarch (updates) [2018-12-04 04:36:30 -0700] [/usr/local/cpanel/scripts/rpmup] You could try using --skip-broken to work around the problem [2018-12-04 04:36:30 -0700] [/usr/local/cpanel/scripts/rpmup] You could try running: rpm -Va --nofiles --nodigest [2018-12-04 04:36:30 -0700] [/usr/local/cpanel/scripts/rpmup] (XID m22vvz) The system failed to execute yum with the arguments "--assumeyes --config /etc/yum.conf update" because of an error: The "/usr/bin/yum --assumeyes --config /etc/yum.conf update" command (process 31273) reported error number 1 when it ended. : Error: Package: git-instaweb-1.8.3.1-20.el7.noarch (updates) [2018-12-04 04:36:30 -0700] [/usr/local/cpanel/scripts/rpmup] Requires: httpd [2018-12-04 04:36:30 -0700] [/usr/local/cpanel/scripts/rpmup] Error: Package: git-instaweb-1.8.3.1-20.el7.noarch (updates) [2018-12-04 04:36:30 -0700] [/usr/local/cpanel/scripts/rpmup] Requires: mod_ssl [2018-12-04 04:36:30 -0700] [/usr/local/cpanel/scripts/rpmup] checkyum version 22.3 [2018-12-04 04:36:30 -0700] - Finished command `/usr/local/cpanel/scripts/rpmup` in 18.613 seconds [2018-12-04 04:36:30 -0700] 25% complete
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  • cPanelLauren
    Hi @SJR That package that it's experiencing the issue with seems to be causing a conflict. It looks like possibly some of the error is missing but when searching for the package I'm not finding it. yum search git-instaweb Loaded plugins: fastestmirror, universal-hooks Loading mirror speeds from cached hostfile * EA4: 67.222.0.10 * EA4-experimental: 67.222.0.10 * cpanel-addons-production-feed: 67.222.0.10 * base: repo1.dal.innoscale.net * epel: fedora-epel.mirror.lstn.net * extras: ftpmirror.your.org * updates: repo1.dal.innoscale.net No matches found
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  • Brittany C
    I'm having a similar issue with this package on cPanel version 76.0.14 and CloudLinux 7.5 I've verified mod_ssl is enabled: (XID gqnbun) The system failed to execute yum with the arguments "--assumeyes --config /etc/yum.conf update --disablerepo=epel" because of an error: The "/usr/bin/yum --assumeyes --config /etc/yum.conf update --disablerepo=epel" command (process 12531) reported error number 1 when it ended. : Error: Package: git-instaweb-1.8.3.1-20.el7.noarch (cloudlinux-x86_64-server-7) Requires: mod_ssl Error: Package: git-instaweb-1.8.3.1-20.el7.noarch (cloudlinux-x86_64-server-7) Requires: httpd
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  • cPanelLauren
    Hi @Brittany C Can you show me the output of the following: ls -lah /etc/yum.repos.d
    The issue you're having with this repo is the same as what the OP was having.
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  • Brittany C
    ls -lah /etc/yum.repos.d total 76K drwxr-xr-x. 2 root root 4.0K Dec 13 21:50 . drwxr-xr-x. 105 root root 12K Dec 17 12:14 .. -rw-r--r-- 1 root root 329 May 7 2018 centos-extras.repo -rw-r--r-- 1 root root 752 Aug 16 2017 cloudlinux-ea4-experimental.repo -rw-r--r-- 1 root root 657 Aug 16 2017 cloudlinux-ea4.repo -rw-r--r-- 1 root root 731 Aug 16 2017 cloudlinux-ea4-testing.repo -rw-r--r-- 1 root root 232 May 7 2018 cloudlinux-imunify360.repo -rw-r--r-- 1 root root 2.9K May 7 2018 cloudlinux.repo -rw-r--r-- 1 root root 244 Dec 13 21:50 cPAddons.repo -rw------- 1 root root 239 Nov 5 21:51 cpanel-plugins.repo -rw-r--r-- 1 root root 204 May 30 2017 EA4.repo -rw-r--r-- 1 root root 951 Oct 2 2017 epel.repo -rw-r--r-- 1 root root 1.1K Oct 2 2017 epel-testing.repo -rw-r--r-- 1 root root 119 Nov 22 11:41 kernelcare.repo -rw-r--r-- 1 root root 267 May 30 2017 MariaDB100.repo -rw-r--r-- 1 root root 257 May 30 2017 MariaDB101.repo
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  • cPanelLauren
    Can you please open a ticket using the link in my signature? Once open please reply with the Ticket ID here so that we can update this thread with the resolution once the ticket is resolved. Thanks!
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  • Brittany C
    Ticket # 10988413
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  • cPanelLauren
    Hi @Brittany C Thanks, I'm watching that ticket and I'll update here when the issue has been resolved.
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  • aztopdavid
    I think I'm having the same problem. My VPS (running v80.0.4 on CENTOS 7.5) has been sending me "Panel & WHM update failure" notifications for two days, with this: [QUOTE]Maintenance ended; however, it did not exit cleanly (256). The following events were logged: "scripts/rpmup". Review the update logs to determine why the update failed.
    I ran "Upgrade to latest version" in WHM and it produced this error: [/usr/local/cpanel/scripts/rpmup] (XID jgt4bp) The system failed to execute yum with the arguments "--assumeyes --config /etc/yum.conf update" because of an error: The "/usr/bin/yum --assumeyes --config /etc/yum.conf update" command (process 20124) reported error number 1 when it ended. : Error: Package: git-instaweb-1.8.3.1-20.el7.noarch (updates)
    I just ran "ls -lah /etc/yum.repos.d" and here's the output: ls -lah /etc/yum.repos.d total 72K drwxr-xr-x 2 root root 4.0K May 15 01:31 . drwxr-xr-x 97 root root 8.0K May 15 07:30 .. -rw-r--r-- 1 root root 1.7K Oct 30 2018 CentOS-Base.repo -rw-r--r-- 1 root root 1.7K Apr 29 2016 CentOS-Base.repo.bak -rw-r--r-- 1 root root 1.3K Oct 30 2018 CentOS-CR.repo -rw-r--r-- 1 root root 1.3K Apr 29 2016 CentOS-CR.repo.bak -rw-r--r-- 1 root root 649 Oct 8 2018 CentOS-Debuginfo.repo -rw-r--r-- 1 root root 314 Oct 8 2018 CentOS-fasttrack.repo -rw-r--r-- 1 root root 630 Oct 8 2018 CentOS-Media.repo -rw-r--r-- 1 root root 1.3K Oct 8 2018 CentOS-Sources.repo -rw-r--r-- 1 root root 4.7K Oct 8 2018 CentOS-Vault.repo -rw-r--r-- 1 root root 257 May 15 01:31 cPAddons.repo -rw------- 1 root root 241 Feb 22 09:18 cpanel-plugins.repo -rw-r--r-- 1 root root 204 Aug 7 2015 EA4.repo -rw-r--r-- 1 root root 1.8K Feb 5 15:08 mysql-community.repo -rw-r--r-- 1 root root 1.9K Apr 27 2017 mysql-community-source.repo
    Do I have the same problem described in this topic?
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  • Brittany C
    Yup! The error occurs when you have git-all installed as the git-instaweb-1.8.3.1-20.el7.noarch is not compatible with the latest version. You can remedy it by uninstalling the package. That's how I fixed it at least.
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  • aztopdavid
    Thanks! I think I need a little more specificity on "...uninstalling the package" if you're willing. I don't remember how I wound up on the "CURRENT" cPanel & WHM update tier, rather than RELEASE (which is why I'm at 80.0.4 instead of 78.0.23), but I must have done that at some point. I have fairly simple needs, with mostly garden-variety web-hosting, mailman lists, and nothing "fancy" (nobody is using Git" Version Control).
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  • cPanelLauren
    You can uninstall the package by using yum remove package-name
    The git packages you have installed aren't even our Git Version Control packages so it's not something which was installed for cPanel we preface ours with cpanel- for example: cpanel-git-2.21.0-1.cp1178.x86_64 cpanel-git-gitweb-2.21.0-1.cp1178.x86_64
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  • Brittany C
    I would run yum list installed | grep git
    to see which packages are installed. In my case it was "git-all", so I was able to run: yum remove git-all
    If you need any git packages, you should be able to re-install them on an individual basis
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  • aztopdavid
    On edit: I was composing while Brittany was responding. I'll try just removing "git-all" and see how that goes. Thanks, I'm getting closer to understanding. When I run "yum list installed" the only results starting with "git" are: git.x86_64 1.8.3.1-14.el7_5 @updates git-all.noarch 1.8.3.1-14.el7_5 @updates git-cvs.noarch 1.8.3.1-14.el7_5 @updates git-email.noarch 1.8.3.1-14.el7_5 @updates git-gui.noarch 1.8.3.1-14.el7_5 @updates git-p4.noarch 1.8.3.1-14.el7_5 @updates git-svn.x86_64 1.8.3.1-14.el7_5 @updates gitk.noarch 1.8.3.1-14.el7_5 @updates
    So I see "git-all.noarch" there but nothing about "git-instaweb" so I'm still not sure how I should (safely) proceed.
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  • cPanelLauren
    Interesting, I of course have the git.x86_64 package but not the others here's what I get when i run that for git: [root@server ~]# yum list installed |grep git cpanel-git.x86_64 2.21.0-1.cp1178 installed cpanel-git-gitweb.x86_64 2.21.0-1.cp1178 installed cpanel-git-templates.x86_64 2.21.0-1.cp1178 installed git.x86_64 1.8.3.1-14.el7_5 @updates
    But ultimately the package causing the issue for you is specifically: git-instaweb-1.8.3.1-20.el7.noarch
    @Brittany C is correct as well, if you're not using anything git related you can remove all of it.
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  • aztopdavid
    I ran "yum remove git-all" successfully, then did another "Upgrade to latest version" to see if it would throw any errors, but not a single "failed" to be found, so I'm good for now. I might go back and remove more packages later. Thanks to both of you!
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  • cPanelLauren
    I'm glad to hear it @aztopdavid thanks for letting us know it worked for you as well :)
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