SSL to hostname

webos

• December 03, 2018 11:46

Hi there, this january a buyed a new vps and i had setup the hostname to s1.onedomain.gr . Because we had an issue with hotmails (windowslive etc) we changed the hostname to s1.seconddomain.gr We though that with different ip and domain will solved the issue about microsoft incoming to spam folder emails, Anyway.. why don't care for this anymore. When we install the first hostname, nameservers etc cpanel send us a cert that it automatically installed to vps and the domains under this server. Now we have AutoSSL to all domains (included and the seconddomain.gr) but i can't have ssl to s1.seconddomain.gr ... how can we solve this issue?

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  cPanelLauren

  • December 05, 2018 13:21

  Hello @webos The hostname gets a bit of a different certificate rather than 90-days it's a yearly cert. If you check WHM>>Service Configuration >>Manage SSL Certificates under "Certificate Properties" does it list your server hostname or does it indicate anywhere that you have a self-signed certificate?

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  webos

  • December 06, 2018 08:40

  Yes all Certificate details shows self signed certificate, how can i fix this? I'm afraid to just click Reset Certificate

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  cPanelLauren

  • December 06, 2018 12:59

  Yes all Certificate details shows self signed certificate, how can i fix this? I'm afraid to just click Reset Certificate

  
  Hi @webos Clicking reset certificate would start the process of checking for a new certificate. If you don't want to do that you can start the process manually by logging into the server via ssh and running: /usr/local/cpanel/bin/checkallsslcerts --verbose
  Let me know the output of that command please, just remove any identifying data including domain names. Thanks!

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  webos

  • December 06, 2018 13:25

  The system will check for the certificate for the "cpanel" service. The system will attempt to replace the self-signed certificate for the "cpanel" service with a signed certificate from the cPanel Store. The system will not attempt to replace the certificate for the "cpanel" service with a signed certificate from the cPanel Store because the administrator disabled this functionality. The system will check for the certificate for the "dovecot" service. The system will attempt to replace the self-signed certificate for the "dovecot" service with a signed certificate from the cPanel Store. The system will not attempt to replace the certificate for the "dovecot" service with a signed certificate from the cPanel Store because the administrator disabled this functionality. The system will check for the certificate for the "exim" service. The system will attempt to replace the self-signed certificate for the "exim" service with a signed certificate from the cPanel Store. The system will not attempt to replace the certificate for the "exim" service with a signed certificate from the cPanel Store because the administrator disabled this functionality. The system will check for the certificate for the "ftp" service. The system will attempt to replace the self-signed certificate for the "ftp" service with a signed certificate from the cPanel Store. The system will not attempt to replace the certificate for the "ftp" service with a signed certificate from the cPanel Store because the administrator disabled this functionality.

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  cPanelLauren

  • December 06, 2018 16:23

  Hi @webos So this error: The system will not attempt to replace the certificate for the "X" service with a signed certificate from the cPanel Store because the administrator disabled this functionality.
  Indicates that the administrator of the license has disabled the hostname certificate feature. This is done through our licensing interface manage2. If you don't have access to this interface or purchased your license through a reseller you'll need to discuss this issue with them specifically to determine what your options will be. Thanks!

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  webos

  • December 06, 2018 18:39

  I have buyed the cpanel throught contabo hosting provider, i'm the owner of the vps. What do you mean?

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  cPanelLauren

  • December 06, 2018 18:58

  Hello @webos Since you purchased your license through a reseller you'll need to contact contabo about the hostname SSL feature. They control this through their partner interface with us and we cannot change it. They have the ability to disable several items hostname ssls as well as the ability to purchase ssl certificates being a couple of them. Thanks!

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