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Forcing customers to renew license?

Julia_M123
Version 76 includes hidden new policy to force clients to renew their license even you don't want How? Without mention this new policy or warning clients cpanel decide to disconnect your remote connection to gmail or outlook to use server email on those platforms by failure IMAP and Exim services if you didn't renew your license I hope you thinking well how to respect clients for example i don't need use cPanel every month and for now you force me buy license and i won't use it!

Comments

6 comments

Date Votes
  • dalem
    Hello It's important to note that any feature or service associated with the cPanel & WHM installation is not guaranteed to work if the license is not valid.

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  • Julia_M123
    @dalem I think i didn't mentioned that i want use cPanel webmail but i want to use my server IMAP and exim to link it with gmail so i don't understand why cPanel wanna disconnect this connection. And i wanna ask about this topic Although i use the same version the remote email connection failed Why?
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  • rpvw
    Personally, I think you are obliged to delete all the cPanel software from your server if you don't want to continue to pay to use their software. You did agree to the license agreement that includes: [quote]2.5.2 Mandatory Product Activation. If You do not complete the Mandatory Product Activation process within 15 days after You first install the Software, cPanel may in its sole discretion terminate this Agreement or suspend or disable access in whole or in part to the Software.
    and [quote]5.6 Effect of Termination. Upon the expiration or termination of this Agreement for any reason, (a) You must destroy all copies of the Software, including any back-up copy; (b) You must uninstall or delete the Software from the Licensed Server; and (c) cPanel may without notice and in its sole discretion terminate, suspend or disable access to the Software by You or any Third Party User.
    i don't need use cPanel every month

    To cherry-pick when you condescend to pay their license fee so that you can make changes that month is both immoral and unethical, and looks like it contravenes the license agreement that you entered into. Moreover, winging about it in the forums just demonstrates that you either didn't read the agreement, or that you you intend to blatantly disregard it. Do you expect your phone to continue to work if you don't pay the phone bill ? Or that your lights still work if you don't pay the electricity bill ? Why should cPanel have to keep supplying you with working software if you don't pay them ? Or maybe you think you're special and the rules don't apply to you ! It must be snowing again !! Sorry if my opinion upsets anyone. As a former supplier of software that got abused at every opportunity, I feel a strange empathy for cPanel (maybe it's due to a lack of, or an excess of, whisky - I don't know) Just my 2c .
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  • Julia_M123
    @rpvw I didn't want use service and don't pay you talking about example i didn't know why you mentioned it here I pay for some thing i need if i want use cPanel i will buy new license and if i don't need it i don't want some one force me to do this You talking emotionally as former supplier, but this my opinion and this situation unacceptable Thanks for your reply
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  • rpvw
    Expecting commercial software to continue to work for you without paying for it is nothing more than ........ stealing !! If you don't want to use cPanel, completely uninstall it, and install the various FOSS components that cPanel includes, and configure them all yourself.
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  • Infopro
    This thread is going nowhere fast. Please feel free to contact cPanel Customer Service if you'd like to discuss renewing your license: Support & Customer Service | cPanel, Inc.
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