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Mails from root stay in mail queue

starofnight
Hello I set an email address in System Mail Preferences to forward emails from root to this address, but still email stay in the server mail queue. Please help in this issue cause I have loads of them.

Comments

9 comments

Date Votes
  • Infopro
    Are you forwarding to a gmail account by chance? You might be blocked on that end. If the server is not setup properly, gmail will block mail from your server like this.
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  • starofnight
    Thanks for your reply I tested it with a gmail account and I receive emails in my gmail account but the problem is that emails stay in the queue even after delivering in forwarded address.
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  • cPanelMichael
    Hello @starofnight, Can you let us know the output when clicking on "Force Delivery Of This Message" in WHM >> Mail Queue Manager? Ensure to paste the output in CODE tags and replace any real domain names and IP addresses with examples. Thank you.
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  • starofnight
    cwd=/usr/local/cpanel/whostmgr/docroot 4 args: /usr/sbin/exim -v -M 1gc3Yi-0006Je-Fk delivering 1gc3Yi-0006Je-Fk LOG: MAIN Sender identification U=mailnull D=-system- S=mailnull Connecting to forwardedemail@example [forwarded IP address]:25 ... connected SMTP<< 220 forwardeddomain.example ESMTP Exim 4.90 Wed, 26 Dec 2018 10:57:39 +0330 SMTP>> EHLO servername.example SMTP<< 250-forwardeddomain.example Hello servername.example [server IP] 250-SIZE 52428800 250-8BITMIME 250-PIPELINING 250-AUTH PLAIN LOGIN 250-STARTTLS 250 HELP SMTP>> STARTTLS SMTP<< 220 TLS go ahead LOG: MAIN [forwarded IP address] SSL verify error: depth=0 error=self signed certificate cert=/C=GB/ST=Someprovince/L=Sometown/O=none/OU=none/CN=localhost/emailAddress=webaster@localhost LOG: MAIN [forwarded IP address] SSL verify error: certificate name mismatch: DN="/C=GB/ST=Someprovince/L=Sometown/O=none/OU=none/CN=localhost/emailAddress=webaster@localhost" H="forwardeddomain.example" SMTP>> EHLO servername.example SMTP<< 250-forwardeddomain.example Hello servername.example [server IP] 250-SIZE 52428800 250-8BITMIME 250-PIPELINING 250-AUTH PLAIN LOGIN 250 HELP SMTP>> MAIL FROM:<> SIZE=3594 SMTP>> RCPT TO: SMTP>> DATA SMTP<< 452 Space shortage, please try later SMTP<< 503 sender not yet given SMTP<< 503-All RCPT commands were rejected with this error: 503-503 sender not yet given 503 Valid RCPT command must precede DATA LOG: MAIN H=forwardeddomain.example [forwarded IP address]: SMTP error from remote mail server after pipelined MAIL FROM:<> SIZE=3594: 452 Space shortage, please try later SMTP>> QUIT SMTP(close)>> LOG: MAIN == forwardedemail@example R=dkim_lookuphost T=dkim_remote_smtp defer (-45) H=forwardeddomain.example [forwarded IP address]: SMTP error from remote mail server after pipelined MAIL FROM:<> SIZE=3594: 452 Space shortage, please try later
    I have this message, I think the problem is lack of enough space in the forwarded email account.
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  • dalem
    that is correct "452 Space shortage, please try later"
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  • starofnight
    Thanks for your reply I also have another log as below LOG: MAIN cwd=/usr/local/cpanel/whostmgr/docroot 4 args: /usr/sbin/exim -v -M 1gcVRg-0003ma-B8 delivering 1gcVRg-0003ma-B8 LOG: MAIN Sender identification U=root D=-system- S=root Connecting to forwarded_domain [forwarded IP]:25 ... connected SMTP<< 220 forwarded_domain ESMTP Exim 4.90 Sat, 29 Dec 2018 09:08:26 +0330 SMTP>> EHLO servername SMTP<< 250-forwarded_domain Hello servername [server IP] 250-SIZE 52428800 250-8BITMIME 250-PIPELINING 250-AUTH PLAIN LOGIN 250-STARTTLS 250 HELP SMTP>> STARTTLS SMTP<< 220 TLS go ahead LOG: MAIN [forwarded IP] SSL verify error: depth=0 error=self signed certificate cert=/C=GB/ST=Someprovince/L=Sometown/O=none/OU=none/CN=localhost/emailAddress=webaster@localhost LOG: MAIN [forwarded IP] SSL verify error: certificate name mismatch: DN="/C=GB/ST=Someprovince/L=Sometown/O=none/OU=none/CN=localhost/emailAddress=webaster@localhost" H="forwarded_domain" SMTP>> EHLO servername SMTP<< 250-forwarded_domain Hello servername [server IP] 250-SIZE 52428800 250-8BITMIME 250-PIPELINING 250-AUTH PLAIN LOGIN 250 HELP SMTP>> MAIL FROM: SIZE=1763 SMTP>> RCPT TO: SMTP>> DATA SMTP<< 421 Unexpected failure, please try later SMTP<< 421 Unexpected failure, please try later SMTP<< 421 Unexpected failure, please try later LOG: MAIN H=forwarded_domain [Forwarded IP address]: SMTP error from remote mail server after pipelined MAIL FROM: SIZE=1763: 421 Unexpected failure, please try later SMTP>> QUIT SMTP(close)>> LOG: MAIN == forwarded email address R=lookuphost T=remote_smtp defer (-45) H=forwarded_domain [forwarded IP]: SMTP error from remote mail server after pipelined MAIL FROM: SIZE=1763: 421 Unexpected failure, please try later
    is this because lack of space too?
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  • cPanelMichael
    SMTP<< 421 Unexpected failure, please try later

    Hello @starofnight, It's possible the error message relates to an issue with the remote mail server, where it's rejecting emails from your server. Do you receive this error when sending emails to a specific remote domain name, or is this happening across mail delivery attempts to multiple remote servers? Thank you.
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  • starofnight
    Thanks for reply. There was something wrong with remote address and the problem has solved now.
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  • cPanelMichael
    Hi @starofnight, I'm glad to see the issue was solved. Thanks for sharing the outcome.
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