Only receiving email from other accounts

hillbilly57

• December 24, 2018 15:59

I'm sorry I can't provide bounce headers or error notifications but there are none that I can find. Fresh new email accounts send, no problem, but they only accept delivery from other accounts on my VPS. Test emails from Gmail, Yahoo, Hotmail, and AOL never arrive and do not bounce. I've checked spam boxes (nothing there) and tested with SpamAssassin disabled. SPF and DKIM are enabled and checking exim_rejectlog shows nothing. The exim_mainlog only shows local activity, no delivery attempts from outside servers. I've checked RBL blacklists and MX Toolbox and all is well except that I do not have a DMARC record. Any help or ideas would be greatly appreciated. Also, is DMARC essential? Bill

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  GOT

  • December 24, 2018 23:46

  Hard to say with what we have so far. I would check the MX record for the domain and verify that the internet sees the correct MX record. You might also check your firewall to ensure port 25 is open to the general internet. The fact that it's no where in your logs would indicate either a DNS problem or a firewall problem. You could also try running telnet ip 25 To verify your port 25 is open. This has to be done from something other than your server like your desktop or another server.

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  cPanelMichael

  • December 25, 2018 18:19

  Hello @hillbilly57, Check to see if port 25 is open on your server and allows incoming connections. We provide a guide on how to perform such a test at: Let us know the results. Thank you.

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