Error While Attempting Transfer

Matthew Thurner

• December 26, 2018 16:49

Hi there, I have never seen an error quite like this one being amateur still learning. I was hoping someone with more experiance could put me on the right path to a solve in getting the source server setup correctly so that the transfer will happen correctly, I have performed transfers between these two servers in the past without issue so that is why it boggles me. Thank you for your time and any assistance you can offer. Starting "TRANSFER" for "Account" "piopt". Attempting to copy "piopt" from "IP ADDRESS". Trying to fetch cpmove file via cPanel API! Cpanel::Exception::HTTP::Network/(XID 69xhta) The system failed to send an HTTP "GET" request to " line 1. Cpanel::HTTP::Client::request(Cpanel::HTTP::Client=HASH(0x221a0a0), "GET", "HTTP "GET" request to " line 1. Cpanel::HTTP::Client::request(Cpanel::HTTP::Client=HASH(0x221a0a0), "GET", "


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  Eminds

  • December 27, 2018 01:07

  If you read the error carefully, the last line of what you have pasted ... Could not connect to 'IP ADDRESS:2083': Connection refused so above is the exact error, how are you trying to migrate the account ?

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  Matthew Thurner

  • December 27, 2018 07:44

  If you read the error carefully, the last line of what you have pasted ... Could not connect to 'IP ADDRESS:2083': Connection refused so above is the exact error, how are you trying to migrate the account ?

  
  That is the part that I cannot figure out since, I have the port open and the IP for both my office computer and that server are on the hosts.allow file, password auth is enabled, ftp is active, SSH is working and password tweak is enabled, I'm using the accounts username and pass... that's why I was hoping for more ideas. I am using the WHM tool (Remote User Account Transfer) to transfer an account using the account's user name and password.

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  cPanelLauren

  • December 28, 2018 15:05

  The error is pretty clear, the connection is being refused over port 2083 I would suggest that you double check and ensure while you're doing the transfer both servers are whitelisted in each other's firewall and allowed to connect over port 2083

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