Email Logs Issue

efuzone

• January 03, 2019 08:25

Hello, I am facing some issues, one of my customer is asking me for a logs of emails for may 2018. I am not able to find logs. I have checked /var/log directory there are only files below: -rw-r----- 1 mailnull mail 85789676 Dec 9 03:46 exim_mainlog-20181209 -rw-r----- 1 mailnull mail 128231912 Dec 16 03:15 exim_mainlog-20181216 -rw-r----- 1 mailnull mail 100765757 Dec 23 03:16 exim_mainlog-20181223 -rw-r----- 1 mailnull mail 58690041 Dec 30 03:07 exim_mainlog-20181230 Please tell me where all my old logs gone why cpanel itself delete logs. It is really important now.

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  GOT

  • January 03, 2019 13:26

  Yes those would have long since rotated out. Logs are not set to be kept forever.

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  efuzone

  • January 03, 2019 13:30

  Yes those would have long since rotated out. Logs are not set to be kept forever.

  
  But sir what reply i should give to my customer :(. Its just 7 months old logs.

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  GOT

  • January 03, 2019 13:32

  There is absolutely nothing that can be done at this point. By default, cPanel sets logrotate to keep a month's worth of exim logs. All you can do now is change that rotation setting moving forward, but make sure you have PLENTY of space on /var to do so.

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  efuzone

  • January 03, 2019 14:09

  There is absolutely nothing that can be done at this point. By default, cPanel sets logrotate to keep a month's worth of exim logs. All you can do now is change that rotation setting moving forward, but make sure you have PLENTY of space on /var to do so.

  
  Hello, Tell me from where i increase this for future.

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  GOT

  • January 03, 2019 14:10

  /etc/logrotate.conf has the default retention. Set to rotate weekly and keep 4 weeks. Increase the 4 weeks to whatever you ant to keep. This will affect all logs though. if you just want to set this for exim logs, you would edit /etc/logrotate.d/exim

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  efuzone

  • January 03, 2019 14:36

  Hello, nano /etc/logrotate.d/exim there is no time frame please guide. /var/log/exim_mainlog { create 0640 mailnull mail compress postrotate /usr/bin/killall -HUP exim endscript } /var/log/exim_paniclog { missingok create 0640 mailnull mail compress postrotate /usr/bin/killall -HUP exim endscript } /var/log/exim_rejectlog { create 0640 mailnull mail compress postrotate /usr/bin/killall -HUP exim endscript }

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  GOT

  • January 03, 2019 14:38

  Add weekly rotate X Where X is the number of weeks you want to keep. Add it just before the compress line in each section.

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  efuzone

  • January 03, 2019 14:47

  Add weekly rotate X Where X is the number of weeks you want to keep. Add it just before the compress line in each section.

  
  /var/log/exim_mainlog { create 0640 mailnull mail weekly rotate 44 compress postrotate /usr/bin/killall -HUP exim endscript } is it fine.

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  GOT

  • January 03, 2019 14:50

  Looks fine.

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  GOT

  • January 03, 2019 14:50

  Just keep an eye on your /var partition because this can fill it up.

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  efuzone

  • January 03, 2019 14:51

  Looks fine.

  
  Thank you.

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  cPanelLauren

  • January 04, 2019 20:56

  Storing logs for this long could pose a serious issue with space but @GOT's advice is correct.

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