Disk usage status is not showing under statistics bar in cPanel

Tarak Nath

• January 04, 2019 04:05

Hello, Disk usage status is not showing under statistics bar in cPanel. Please find the attached screenshot. Is there any settings in WHM that need to change to display the same? Please help. Regards, Tarak Nath

• 

  cPanelLauren

  • January 04, 2019 21:01

  Hello @Tarak Nath This occurs when the featurelist associated with the account's package does not have the "Disk Usage Viewer" feature enabled. If you enable that feature for the package and refresh you should begin to see the feature. Thanks!

  0
• 

  Tarak Nath

  • January 07, 2019 06:36

  Hello, We can confirm you that the said account is using default feature and the "Disk Usage Viewer" is enabled for the default feature. Please find the attached screenshot. Regards, Tarak Nath

  0
• 

  cPanelLauren

  • January 07, 2019 14:03

  Hello, In that case, can you please open a ticket using the link in my signature? Once open please reply with the Ticket ID here so that we can update this thread with the resolution once the ticket is resolved. Thanks!

  0
• 

  Tarak Nath

  • January 08, 2019 08:49

  Done. Ticket ID is 11147203

  0
• 

  cPanelLauren

  • January 08, 2019 12:56

  Hi @Tarak Nath Thanks, I've updated the ticket with some notes from this thread and I'll continue to watch its progress. I'll update here as soon as there is any further information. Thanks!

  0
• 

  Tarak Nath

  • January 08, 2019 13:14

  Take your time. We will await for the updates.

  0
• 

  jndawson

  • January 17, 2019 20:06

  Any updates on this?

  0
• 

  cPanelLauren

  • January 17, 2019 20:13

  Hi @jndawson I'm sorry I didn't update sooner. The issue here for @Tarak Nath appears to have been due to quotas not being enabled locally or on the hostnode for the VZ server.

  0

Please sign in to leave a comment.