Spam not going to spam box

akust0m

• January 05, 2019 15:39

Hello, It seems that SpamAssassin is correctly re-writing subject lines of spam emails to include "*** SPAM ***" at the start, but they still get delivered to the inbox instead of a spam folder. SpamAssassin settings attached. Customer also has the following enable files in their home directory: .spamassassinenable .spamassassinboxenable Any idea why they are not getting moved to the spam folder? Thanks!

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  cPanelLauren

  • January 08, 2019 17:21

  Hi @akust0m That's interesting! Typically if they're being flagged as spam there isn't an issue with moving them to the correct box. Does the user have any global or user level filters on the account? Is anything noted in the mail transaction when the mail is received? This should be in /var/log/exim_mainlog
  

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  llamaza

  • February 12, 2021 13:13

  Same here. [root@vps-XXXXXXXXXX log]# exigrep "1lAAhN-00079x-BX" /var/log/exim_mainlog 2021-02-11 13:03:54 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1lAAhN-00079x-BX 2021-02-11 13:03:54 1lAAhN-00079x-BX H=XXXXXXX.es [62.81.187.229]:63469 Warning: "SpamAssassin as elmaragato detected message as spam (6.8)" 2021-02-11 13:03:54 1lAAhN-00079x-BX H=XXXXXXX.es [62.81.187.229]:63469 Warning: Message has been scanned: no virus or other harmful content was found 2021-02-11 13:03:54 1lAAhN-00079x-BX <= XXXXXXXXXX@XXXXXX.es H=XXXXXXX.es [XX.XXX.XX.XX]:63469 P=esmtp S=80100 id=1850152606.491066.1613044990152@AecocEdiWEB.AECOC.NET T="XXXXXXXXXXX" for XXXX@XXXXXXX.com 2021-02-11 13:03:54 1lAAhN-00079x-BX => /dev/null R=central_filter T=**bypassed** 2021-02-11 13:03:54 1lAAhN-00079x-BX Completed
  Apache SpamAssassin": X-Spam-Subject/Subject header prefix for spam emails is set "Default" No filters configured.

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