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modsec_vendor update error

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10 comments

  • rpvw
    I gave up on the Comodo rules. Every time I tried to get the waf.comodo.com URL in a browser, it errors out with a temporarily unavailable or too busy message - I wonder if this has anything to do with the purchase of Comodo by Sectigo
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  • verdon
    I gave up on the Comodo rules. Every time I tried to get the waf.comodo.com URL in a browser, it errors out with a temporarily unavailable or too busy message - I wonder if this has anything to do with the purchase of Comodo by Sectigo

    That's too bad. I had so many problems with the OWASP rules and the Comodo set has been mostly OK... been using them for years.
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  • rpvw
    Don't be surprised if it doesn't resurface as a paid only service - with all the corporate takeovers going on, the boards of directors will only have one thing on their minds - how to make larger dividends for their shareholders !
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  • verdon
    The Comodo site is a mess. I've been bounced through 3 different support departments now, broken links all over the place, everywhere is a come-on to sell services... looking like I'll have to go back to OWASP
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  • cPanelLauren
    Hello @verdon This is unfortuntely an issue with
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  • verdon
    Thanks @cPanelLauren , That's the conclusion I was coming to as well. Their site(s) are a real mess right now, and the couple of support areas I was shuttled around to didn't seem to be aware of what they were trying to support. I suppose for a few days it's just noise in my logs. I hope it gets sorted out soon. I do mostly like the Comodo rules, but it may be time to look elsewhere.
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  • cPanelLauren
    Thanks @cPanelLauren , That's the conclusion I was coming to as well. Their site(s) are a real mess right now, and the couple of support areas I was shuttled around to didn't seem to be aware of what they were trying to support. I suppose for a few days it's just noise in my logs. I hope it gets sorted out soon. I do mostly like the Comodo rules, but it may be time to look elsewhere.

    I'm really sorry to hear that, I do hope that once the dust settles a bit things will go back to normal.
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  • Datacenter1
    Looks like is working again
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  • verdon
    Looks like is working again

    Yup. For me as well.
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  • Greg M
    I have had this a number times over the past 8 months. It's generally not a huge problem as it resolves usually within a day or two. I did at one point contact comodo support. (There is a support link in the portal where you sign up to receive the rules) And they managed to fix the problem (no doubt kicked the server) and replied and asked me to update again and it worked. You may just find that they are experiencing overloads if too many users are updating their WAF rules at the same time. Remember it's not just cPanel users that can get these free rules. Anyone can so it's likely they would have load issues now and again. I personally find the comodo rules to be far superior to OWASP. the owasp rules had so many false positives I had no choice but to remove them, installed comodo and never looked back, I think I disabled 1 comodo rule that was being triggered by a wordpress plugin and that was it. Lets hope the speculation about sectigo charging for comodos free services is just that - speculation. I love the fact that comodo are providing essential things like WAF rules and SSL certs for free en mass, saves a fortune for those of us who are not rich, or don't have rich clients ;)
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