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Domains redirecting to default web page

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8 comments

  • Eminds
    Make sure that your instance is using elastic IP and that should fix the issue. EC2 instances when rebooted always changes the IP if its not elastic one.
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  • RalphOtowo
    Make sure that your instance is using elastic IP and that should fix the issue. EC2 instances when rebooted always changes the IP if its not elastic one.

    Thank you for responding. The EC2 instance has an elastic (static) IP address associated and will persist through reboots. That's not the issue.
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  • cPanelMichael
    Hello @RalphOtowo, Can you go through the steps noted on the resource linked below and verify your workstation is resolving the domain name to the correct IP address? Thank you.
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  • RalphOtowo
    Hello @cPanelMichael, The first domain name is resolving to the destination cPanel server. I should point out that I do not wish to use any nameservers on cPanel/WHM. I've added a local DNS record to point the domain at the cPanel/WHM's server IP address using my operating system's
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  • cPanelMichael
    If the domain name is resolving to the same IP address that's assigned to the account on the new cPanel & WHM server, then it sounds like an issue with the Apache configuration as opposed to any local DNS settings on your workstation. Can you open a
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  • RalphOtowo
    Hi @cPanelMichael, This has been resolved. This is what I needed to see, your response on this
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  • cPanelMichael
    Hi @RalphOtowo, I'm glad to see you were able to solve the issue, and thank you for taking the time to let us know what the problem was. I've marked this thread as solved. Thanks!
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  • johnsmith2019
    RalphOtowo Please support me, I have watched a lot but I could not solve it.
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