Editing SPF record, but advance zone editor missing

ashagl

• January 14, 2019 22:41

Hi, The cPanel was recently upgraded to 76.0.17 by our service provider. Our current SPF record is v=spf1 +a +mx +ip4:139.59.xx.xxx ~all, it is giving me softfail emails. I need to edit the SPF record to v=spf1 a mx ip4:139.59.xx.xxx +all, but the Advance Zone Editor is missing. Pls enlist step by step process in this version of cPanel. I referred to the documention, but did not understand much.

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  Tarak Nath

  • January 16, 2019 11:40

  Hello @ashagl , It seems that Zone Editor (AAAA, CAA, SRV, TXT), previously known as Advance Zone Editor is disabled. If you have WHM access then it can be enable through Home "Packages "Feature Manager "Edit Feature List Regards, Tarak Nath

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  cPanelLauren

  • January 16, 2019 17:26

  Hello @ashagl The advanced zone editor feature is now just the Zone Editor. If you're unable to modify your SPF record from there you may want to discuss this with your provider. Alternatively, you should be able to view and modify your SPF record in cPanel>>Email>>Authentication or in v78 cPanel>>Email>>Email Deliverability Thanks!

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