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Can't find php.ini

brunoss
Hello, I have an error on php related to undefined function sqlsrv connect and i need to add this extension "extension = php_sqlsrv_56_ts.dll". I can"t find php.ini in cpanel, i don"t have a custom php.ini so i am looking for the "original". I used phpinfo() and the location is this "/opt/alt/php56/etc/php.ini" and i can"t find it. The only think i can change is in this image ...[mod note: removed link, please update the image directly to the thread as an attachment]

Comments

13 comments

Date Votes
  • Infopro
    I used phpinfo() and the location is this "/opt/alt/php56/etc/php.ini" and i can"t find it.

    Your forum profile liists you as Website Owner, as such, you wouldn't have access to that file. You'll most likely want to contact your Hosting Provider about this.
    0
  • brunoss
    Your forum profile liists you as Website Owner, as such, you wouldn't have access to that file. You'll most likely want to contact your Hosting Provider about this.

    I have access to this: [Mod Note: removed link - please attach images directly to the thread] help pls, i don"t know if helps...
    Your forum profile liists you as Website Owner, as such, you wouldn't have access to that file. You'll most likely want to contact your Hosting Provider about this.

    I don't know why i can't edit the threah ..... I can access this [Moderator Note: Removed Image URL - Please attach images directly to the thread as attachments] Does it help?
    0
  • Infopro
    Please do not link to images. Use the "Upload a File" button just below the editor to attach images directly to your posts. New users are unable to edit posts. From the removed screenshots of your cPanel account, you do not have access to the system files.
    0
  • brunoss
    Please do not link to images. Use the "Upload a File" button just below the editor to attach images directly to your posts. New users are unable to edit posts. From the removed screenshots of your cPanel account, you do not have access to the system files.

    With system files you mean this?
    0
  • Infopro
    No. That's the file system on your cPanel account, not the server itself.
    i need to add this extension "extension = php_sqlsrv_56_ts.dll"

    You'll need to speak with your Hosting Provider about this. My Guess would be they won't be interested in helping with it though.
    0
  • brunoss
    [QUOTE]You'll need to speak with your Hosting Provider about this. My Guess would be they won't be interested in helping with it though.
    Can't I add a custom php.ini? if I put it in the "public_html" does it work? Already sent an email yesterday to my hosting provider but i got nothing so far.
    Can't I add a custom php.ini? if I put it in the "public_html" does it work? Already sent an email yesterday to my hosting provider but i got nothing so far.

    Edited: I don't know if you saw but i have access to some options.. (see attached file)
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  • Infopro
    Can't I add a custom php.ini? if I put it in the "public_html"

    You probably could, but that won't help load this, php_sqlsrv_56_ts.dll, it's not on the server.
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  • brunoss
    You probably could, but that won't help load this, php_sqlsrv_56_ts.dll, it's not on the server.

    If I put "php_sqlsrv_56_ts.dll" in the public_html folder, does not work?
    0
  • Infopro
    My apologies that I'm unable to assist you with this, and I'm not sure how many more ways it can be said, but, no.
    0
  • brunoss
    My apologies that I'm unable to assist you with this, and I'm not sure how many more ways it can be said, but, no.

    ahah that's okay thank you for your help :)
    0
  • NixTree
    You need to ask the support team to get that module installed and once installed you can add that to custom php.ini with the exact location of the installed modules .so file. If your support team is not updating even after one day, then you should really think of moving from that host as without support it will be of no use.
    0
  • brunoss
    You need to ask the support team to get that module installed and once installed you can add that to custom php.ini with the exact location of the installed modules .so file. If your support team is not updating even after one day, then you should really think of moving from that host as without support it will be of no use.

    Ye, they won't help...
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  • Infopro
    I figured they wouldn't. What is it that you need this for exactly? What are you hoping to accomplish? There's a whole lot of very smart people on these forums, one of them might have a better idea to get you where you want to go.
    0

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