Error When Changing PHP Version in MultiPHP Manager

Amira

• January 30, 2019 05:38

Hello... I cannot change PHP version for one of my domains and I receive the below Error: Error: (XID 7qhg3t) 1 error occurred: Error #1: The system failed to apply the "PHP" version to "mydomain.com": Cpanel::Exception::MissingParameter/(XID ya45f6) Provide the "type" parameter for the "Cpanel::WebServer::Supported::apache::make_handler" function. at /usr/local/cpanel/Cpanel/WebServer/Supported/apache.pm line 222. whenever I try to use MultiPHP Manager. Please advise. Thanks

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  cPanelLauren

  • February 01, 2019 17:03

  Hi @Amira What is the output when you run the following? /usr/local/cpanel/bin/rebuild_phpconf --current
  

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  Amira

  • February 10, 2019 08:36

  Hi @Amira What is the output when you run the following? /usr/local/cpanel/bin/rebuild_phpconf --current
  

  
  Hello... The output is as following: DEFAULT PHP: ea-php56 Cpanel::Exception::MissingParameter/(XID 9zec56) Provide the "type" parameter for the "Cpanel::WebServer::Supported::apache::make_handler" function. at /usr/local/cpanel/Cpanel/WebServer/Supported/apache.pm line 222. Cpanel::WebServer::Supported::apache::make_handler(Cpanel::WebServer::Supported::apache=HASH(0x1859f00), "lang", Cpanel::ProgLang::Supported::php=HASH(0x17e1400), "package", "ea-php56", "type", undef) called at /usr/local/cpanel/bin/rebuild_phpconf line 186 bin::rebuild_phpconf::ea4::do_current(HASH(0x1163bb8), Cpanel::ProgLang::Supported::php=HASH(0x17e1400), Cpanel::WebServer::Supported::apache=HASH(0x1859f00)) called at /usr/local/cpanel/bin/rebuild_phpconf line 218 bin::rebuild_phpconf::ea4::run(ARRAY(0xb7f720)) called at /usr/local/cpanel/bin/rebuild_phpconf line 395

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  cPanelLauren

  • February 11, 2019 14:03

  Hello @Amira If you reinstall php 5.6 does the issue persist? yum reinstall ea-php56*
  

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  Amira

  • February 14, 2019 06:58

  Hello @Amira If you reinstall php 5.6 does the issue persist? yum reinstall ea-php56*
  

  
  Dear @cPanelLauren same issue persists after reinstalling PHP 5.6

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  cPanelLauren

  • February 14, 2019 17:41

  Hi @Amira is the error identical or is it noting a different php version?

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  Amira

  • February 20, 2019 08:06

  @cPanelLauren the error is the same whenever I try change the PHP version whether it's the default version of the server or for any domain.

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  cPanelLauren

  • February 20, 2019 13:31

  Can you please open a ticket using the link in my signature? Once open please reply with the Ticket ID here so that we can update this thread with the resolution once the ticket is resolved. Thanks!

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  Amira

  • April 18, 2019 11:54

  Can you please open a ticket using the link in my signature? Once open please reply with the Ticket ID here so that we can update this thread with the resolution once the ticket is resolved. Thanks!

  
  @cPanelLauren Support Request ID is: 12008631

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  cPanelLauren

  • April 22, 2019 15:02

  Hello @Amira Thanks! I just checked in on that ticket and it appears to have been resolved. The issue was caused by "plugins=1" not being specified within /etc/yum.conf (meaning no plugins were enabled). The analyst resolved this by backing up /etc/yum.conf at /etc/yum.conf.BAK and then added that plugins line to it

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