SSL is self-signed not by issuer

Angel Castro

• January 28, 2019 12:32

Hi. I have a subdomain and this one is self-signed, not by cpanel, before I had it with cpanel but it expired. Execute the autoSSL but nothing happens, is there any time to certify that it is available by cpanel and does not self-sign? I hope and you understand me, I do not know much about this topic. In the log appears ERROR TLS Status: Defective OPENSSL_VERIFY: The certificate chain failed OpenSSL"s verification (0:18:DEPTH_ZERO_SELF_SIGNED_CERT)

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  dalem

  • January 28, 2019 17:36

  WHM > auto SSL > logs to see why it not renewing

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  Angel Castro

  • January 28, 2019 18:10

  WHM > auto SSL > logs to see why it not renewing

  
  This shows: 12:56:13 PM ERROR TLS Status: Defective Certificate expiry: 1/28/20, 6:24 PM UTC (364.98 days from now) ERROR Defect: OPENSSL_VERIFY: The certificate chain failed OpenSSL"s verification (0:18:DEPTH_ZERO_SELF_SIGNED_CERT).

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  dalem

  • January 28, 2019 18:24

  that's just saying the the certs is self singed No error I would check to see if your domain/subdomain is listed in Google Transparency Report

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  Angel Castro

  • January 28, 2019 18:27

  that's just saying the the certs is self singed No error I would check to see if your domain/subdomain is listed in

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  dalem

  • January 28, 2019 18:41

  check other Black lists Sucuri Security if it still wont renew you will have to have cpanel investigate

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  Angel Castro

  • January 28, 2019 18:52

  In the other link also I'm good. Thank you anyway.

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  Angel Castro

  • January 28, 2019 21:55

  When executing autossl, it shows the error NO_SSL: No SSL certificate is installed

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  cPanelLauren

  • January 30, 2019 16:56

  Hello @Angel Castro Can you show the full log output for the account - please remove the domain name from the output? Thanks!

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