cPanel DNS Only Init Error After Install

MarkCanada

• February 05, 2019 12:21

Hi there I am running into an issue I haven't seen before on a cPanel DNS Only install. Everything works well during the install. I then log in with root and password on port 2087 and shortly after that it come up with: The template failed with an error: file error - scripts3/initial_setup_wizard1/gsw/initial_setup/views/legalView.ptt: not found
Anybody got an idea on how to fix this other than re-imaging the server and hoping it works the next time? Thanks

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  MarkCanada

  • February 05, 2019 17:23

  ...great...the text comes out in white and I can't edit it because the system thinks I am submitting spam. Sigh.

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  Infopro

  • February 05, 2019 17:24

  Fixed. New users are unable to edit posts.

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  MarkCanada

  • February 05, 2019 18:34

  Tried re-install. ame issue. CentOS release 6.10 (Final)

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  cPanelLauren

  • February 05, 2019 19:28

  Hi @MarkCanada If you attempt to force an update do you get the same error? /scripts/upcp --force
  

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  MarkCanada

  • February 05, 2019 21:56

  ...and re-installed on CentOS Linux release 7.6.1810 (Core) I get the feeling the current installer has issues...

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  MarkCanada

  • February 05, 2019 21:57

  Hi @MarkCanada If you attempt to force an update do you get the same error? /scripts/upcp --force
  

  
  Thanks, but that didn't help either :(

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  cPanelLauren

  • February 06, 2019 12:40

  Hi @MarkCanada It's really odd because I haven't seen any other reports of this. I'd like to see if we're able to get it installed and functioning for you. Can you please open a ticket using the link in my signature? Once open please reply with the Ticket ID here so that we can update this thread with the resolution once the ticket is resolved. Thanks!

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  MarkCanada

  • February 06, 2019 16:49

  @

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  cPanelLauren

  • February 06, 2019 17:39

  Hi @MarkCanada That is interesting, we'll get it sorted out for you and get you situated! I'll check on the ticket as well and update here when it's been resolved.

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