You do not have the feature sslinstall

Souza

• February 04, 2019 09:51

When I try to install certificates on server I get this error: Template::Exception: [TYPE]=[undef] [INFO]=[SSL::installed_hosts() failed: You do not have the feature "sslinstall". ] [TEXT]=[] at cpanel.pl line 1031. cpanel::cpanel::cptt_exectag("/usr/local/cpanel/base/frontend/paper_lantern/ssl/install.htm"..., 1) called at cpanel.pl line 4383 cpanel::cpanel::run_standard_mode() called at cpanel.pl line 845 cpanel::cpanel::script("cpanel::cpanel", "./frontend/paper_lantern/ssl/install.html.tt") called at cpanel.pl line 267 I also tried to use "letsencrypt", but still get this ": You do not have the feature "sslinstall". So my question is, how do I get this feature? Or why is it happening and what should I do? I'm really new using Cpanel.

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  dalem

  • February 04, 2019 15:21

  since you listed yourself as a website owner you will need to contact your provider. Perhaps they have the feature disabled

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  cPanelMichael

  • February 04, 2019 19:04

  Hello @Souza, The previous post is correct. The error message suggests the ability to install a SSL certificate as a cPanel user is disabled by your web hosting provider. You'll need to contact your provider and see what SSL options they offer. Thank you.

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